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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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October 25, 2023

Jim McHugh was friendly, knowledgeable, and fast when I took my vehicle in for service !! I couldn’t be more delighted:) More

by Reneesize3738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim MCHUGH
October 25, 2023

I have been to Heritage Honda Bel Air to get my car serviced a few times and every time I am here I ask to work with Jim McHugh. He is direct, knowledgeable, and I can tell he cares about me and my car More

by maddiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McHugh
October 14, 2023

Wonderful service, Tony was very knowledgeable and explained things well. Expectations were exceeded. Will come again. More

by Violet.Alex.mombaxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Oct 16, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Our team is available should you require any extra help.

October 07, 2023

Heritage Honda has always been excellent to me. Today they got me in for multiple services within 2 hours of calling and on a Saturday! Waiting room is always comfy and I was able to get a bunch of More

by Yamayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McHugh- Service
Oct 08, 2023 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2023

Nick was excellent to work with! He is very friendly and approachable. Each time I have had him as a service advisor he is always very straightforward and knowledgeable! More

by Victoria K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Oct 04, 2023 -

Heritage Honda Bel Air responded

Hello Victoria, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 10, 2023

Heritage is our go-to dealer for purchasing and service. Jim is great in the service center! More

by Ashmans22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 14, 2023 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2023

Tony was great to work with. I was on my way with a minimum of wait! More

by teddw466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 12, 2023 -

Heritage Honda Bel Air responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 07, 2023

Great job done with perfection and finesse by Honda BelAir Team on my 2021 Honda Pilot!! More

by Shoukatkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jim
Sep 11, 2023 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 06, 2023

Tony was super helpful friendly fair prices and upfront about it all! Thanks so much!! More

by Kcastleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 09, 2023 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 02, 2023

I find all honda service staff members to be kind, patient and flexible to customers needs. More

by kiersten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 06, 2023 -

Heritage Honda Bel Air responded

Hi Kiersten, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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