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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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May 13, 2021

This is not necessary I answered all of the questions 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxx xxxxxx xxxxxx xxxxx xxxxx xxxxx x More

by Pfholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
May 14, 2021 -

Heritage Honda Bel Air responded

Thanks for the positive star rating, Pfholland! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

May 13, 2021

Mike W the service manager was excellent. He went out of his way to help me not only fix my vehicle but he made sure the warranty was handled properly also. More

by Steve G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
May 14, 2021 -

Heritage Honda Bel Air responded

Hi Steve, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

May 12, 2021

Had broken side mirror. First trip in had Mike to assess. Brought in Phil from parts. Next day in to pay . Mike and Phil excellent! More

by Maryann_white
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil, parts department , Nick Sloan, Mike Weatherman
May 14, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 12, 2021

Always like taking my car to this dealership now and Nick Sloan was great! He was friendly and helpful and made the experience positive! He’s awesome! Thank you. More

by Nhjoel55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 12, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2021

Bel air location is great and service staff are very helpful. Tend to pay higher prices at a dealer but I know my car is road worthy and safe. More

by Keller Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 12, 2021 -

Heritage Honda Bel Air responded

Hi Keller, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 10, 2021

Heritage came through for me in a big way! Had an alternator fail on a trip up I95 and fortunately was able to get off at the exit near Heritage. They were able to get the part replaced the same day More

by Breakdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
May 11, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2021

I had a very professional service advisor, Nick, when I took my CRV for oil change. He recommended additional services my car may need. Nick is very knowledgeable More

by Masdara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
May 11, 2021 -

Heritage Honda Bel Air responded

Hello Masdara, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2021

Thank you for always providing great service! I can always depend on Heritage Honda to meet my needs. I will continue to purchase my vehicles there 😊 More

by Magicalmom1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
May 09, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2021

Heritage Honda was able to offer me a same day appointment. They were efficient with their service, and honest. I am usually hesitant to use dealerships for service, but not Heritage Honda! More

by Chris Carrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 04, 2021 -

Heritage Honda Bel Air responded

Hi Chris, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2021

I have always been very pleased with the very courteous and friendly service I receive. They are very accommodating with scheduling and are very knowledgeable. My questions are always answered. More

by aunttees1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
May 03, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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