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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews
Call Service Center (410) 305-9448

1,306 Reviews of Heritage Honda Bel Air - Service Center

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May 31, 2021

This was my first time coming to this Dealership and my experience was great without a doubt I will continue to Service my vehicle here More

by linda01reed
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Report | Print
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi Linda, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2021

my advisor was very nice and helpful when I left items in my car before it was serviced, he got them for me. Also, the waiting room was very comfortable and the wait was minimal. More

by walmartangel1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2021

Very friendly and pleasant staff to deal with. The waiting area is very clean and beverage is provided for free. The service for my car was completed promptly. More

by Mdr000890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Report | Print
May 25, 2021

Michael was friendly and professional as well as polite. He was very informative and explained what was needed to be done. He also gave me quotes on the prices of tires. More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Report | Print
May 27, 2021 -

Heritage Honda Bel Air responded

Hi Gwen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

May 24, 2021

Was repaired on time and was diagnosed correctly. Loaner car allowed me to not miss anything from work. The car was clean when picked up. More

by Wjseidljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Jarrett = A+
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May 26, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2021

Great customer service. Work was done on time and I liked the compliments car wash. I’ve been a customer here for over 20 years and I’m very satisfied More

by Plh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett
Report | Print
May 21, 2021 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2021

Very fast service and very professional. My service writer, Chuck Robbins, was amazing and super helpful especially since I had my son with me at the time of my service. More

by srakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Report | Print
May 20, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 17, 2021

The staff was very courteous and friendly. The made me feel very welcome and listened to any concerns I had with my camera. I definitely plan on coming back. More

by shamil13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Lind
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May 17, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2021

I had a great experience. Becky and Tony were very I had a great experience. Becky and Tony were very knowledgeable and answered all my questions. Friendly staff. Very satisfied with my car. Got a f More

by lynngit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Becky Lind
Report | Print
May 16, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2021

Emeryville to get me in in one day to all my service and change my tires in less than four hours. Very efficient and kind. More

by Clintburns69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
May 16, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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