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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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July 07, 2021

I worked with Chuck Robbins in the service department. Seamless experience, from the time my 07' Honda CR-V was towed into the service department. I even requested additional work that Mr. Robbins also More

by C. Morrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Jul 13, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2021

I was pleasantly surprised with Julie and her outstanding commitment to satisfying the customer. She was polite, explained the service to be done, promised a time certain for the work to be done, and deliver More

by LovingMyCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Jul 13, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2021

I have been satisfied with this dealership Service was completed in a reasonable amount of time. Staff was very friendly thank you very very much More

by Denisem0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Tony Icenroad
Jul 13, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2021

I was stuck out of town for car repairs. These guys made it as painless as possible and helped get me in and squared away very quickly. Nick was fabulous! More

by Happyandhomenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jul 08, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2021

Heritage Honda in Bel Air obviously values customer satisfaction. Each staff person is courteous, helpful, and friendly. Your vehicle is given comprehensive service in an efficient, timely manner. T More

by Mare C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names but I was helped by 2 gentleman : one who directed me in to area and the other who finalized my paperwork. A lady summarized my vehicle's service needs. Each was courteous, friendly and helpful.
Jul 08, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2021

Professional, Clean reception and waiting area, service was on time, convenient location, charges explained, can always be counted on to do job right the first time More

by kjspoerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Jun 28, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2021

I will never stop using Heritage Honda for either buying a new car or getting my car serviced. This dealership is the best service place and people, especially Tony, I have ever been to. He is the reason I More

by reginapowell8250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 28, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 24, 2021

Friendly, clean waiting area. Quick response for appointment. Excellent service. Will definitely get my Accord services here in the future. More

by Vdelclos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 28, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2021

Had traveled cross country and needed an oil change. Once I got through to the service dept and was able to speak with someone, scheduling the appointment was easy. When I arrived for my appointment, I was c More

by Loveintexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Jun 23, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

June 22, 2021

Staff was very friendly and was able to pull up my car's maintenance history quickly More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jun 23, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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