Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
I worked with Chuck Robbins in the service department. Seamless experience, from the time my 07' Honda CR-V was towed into the service department. I even requested additional work that Mr. Robbins also Seamless experience, from the time my 07' Honda CR-V was towed into the service department. I even requested additional work that Mr. Robbins also assisted with. More
I was pleasantly surprised with Julie and her outstanding commitment to satisfying the customer. She was polite, explained the service to be done, promised a time certain for the work to be done, and deliver commitment to satisfying the customer. She was polite, explained the service to be done, promised a time certain for the work to be done, and delivered on all of her promises. By far, this was the best experience I've had with Heritage Honda service. More
I have been satisfied with this dealership Service was completed in a reasonable amount of time. Staff was very friendly thank you very very much completed in a reasonable amount of time. Staff was very friendly thank you very very much More
I was stuck out of town for car repairs. These guys made it as painless as possible and helped get me in and squared away very quickly. Nick was fabulous! it as painless as possible and helped get me in and squared away very quickly. Nick was fabulous! More
Heritage Honda in Bel Air obviously values customer satisfaction. Each staff person is courteous, helpful, and friendly. Your vehicle is given comprehensive service in an efficient, timely manner. T satisfaction. Each staff person is courteous, helpful, and friendly. Your vehicle is given comprehensive service in an efficient, timely manner. There isn't a better place to go for vehicle maintenance! More
Professional, Clean reception and waiting area, service was on time, convenient location, charges explained, can always be counted on to do job right the first time was on time, convenient location, charges explained, can always be counted on to do job right the first time More
I will never stop using Heritage Honda for either buying a new car or getting my car serviced. This dealership is the best service place and people, especially Tony, I have ever been to. He is the reason I a new car or getting my car serviced. This dealership is the best service place and people, especially Tony, I have ever been to. He is the reason I keep coming back. He is so knowledgeable and does what he can to help. Prices are very competitive, actually better, than most places. You cannot go wrong here! More
Had traveled cross country and needed an oil change. Once I got through to the service dept and was able to speak with someone, scheduling the appointment was easy. When I arrived for my appointment, I was c I got through to the service dept and was able to speak with someone, scheduling the appointment was easy. When I arrived for my appointment, I was checked in quickly. The oil change took over an hour. While that’s not the worst, I’m not sure why it took that long since I had an appointment. That’s really my only issue…the time. The staff was great and when my car was ready, I was checked out and on my way. More