Heritage Honda Bel Air - Service Center

My experience was extremely extremely extremely poor during this service visit. during this service visit. More

Tony was great. Very helpful and knowledgeable. I only want to deal with Tony when I come to get my pilot serviced at this dealership. want to deal with Tony when I come to get my pilot serviced at this dealership. More

Efficient and prompt service to fix the problems. Easily scheduled service, on time and shuttle service was a true A plus. Highly recommend Heritage Honda Fallston Md scheduled service, on time and shuttle service was a true A plus. Highly recommend Heritage Honda Fallston Md More

Everyone is always so helpful and courteous. Service Department was extremely responsive about a concern. Department was extremely responsive about a concern. More

Always confident that service will be done right. I trust my service advisor to take care of my car. my service advisor to take care of my car. More

Bought vehicle from Harrisburg PA location, was told to take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. Called for status Tuesday afternoon and vehicle wasn't even looked at, was told I would receive a call back later that evening. No call, had to call again Wednesday morning was told the work that needed to be completed and was told it would be done by Thursday morning and I would get a call. Had to call again Thursday morning for an update was told it would not be ready until Thursday evening. It was unfortunate since we were to leave for vacation Thursday at 2, got a call at 630PM and said it was ready. Communication was a huge issue. More

I have intermittent transmission trouble not shifting into 2nd only in cool mornings. Internet says issue is a sticking solenoid. Dealership drove the car for a few miles and saw no codes. Says they don into 2nd only in cool mornings. Internet says issue is a sticking solenoid. Dealership drove the car for a few miles and saw no codes. Says they don't see anything wrong but never checked the solenoid. I'll be going back with the same issue when it's cooler outside. They should have checked the solenoid while they had the vehicle. More

Highly professional and knowledgeable service personnel up front, and very competent service techs. Shuttle service makes visit most convenient. Work done as promised and on time. up front, and very competent service techs. Shuttle service makes visit most convenient. Work done as promised and on time. More