Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews of Heritage Honda Bel Air - Service Center
Had a problem that took 3 trips to resolve I hope. When l picked up my car and already paided l realized l was charged for service that l had given my associate a coupon for a free oil change. A $117.00 ch picked up my car and already paided l realized l was charged for service that l had given my associate a coupon for a free oil change. A $117.00 charge l would have paided if l didn't check. More
I needed to have my flex pipe replaced on my ‘13 V6 Accord. It was ordered on Tuesday afternoon, delivered on Thursday morning, and installed that afternoon. I have no issues, thus far with the work. T Accord. It was ordered on Tuesday afternoon, delivered on Thursday morning, and installed that afternoon. I have no issues, thus far with the work. The price was a little steep but if it is needed and the work is done correctly and timely, I am fine. More
I was checked in upon arrival, and checked out within an hour. Staff was very friendly, as well as, attentive to my need. In addition, I was very satisfied with the work performed on my vehicle. hour. Staff was very friendly, as well as, attentive to my need. In addition, I was very satisfied with the work performed on my vehicle. More
My service advisor Mike, was friendly knowledgeable and courteous. All parts of the dealership that I saw were clean and inviting. I would say that I thought my wait time was a little bit longer than norma courteous. All parts of the dealership that I saw were clean and inviting. I would say that I thought my wait time was a little bit longer than normal with an appointment. But the waiting room was very clean and quiet. More
Very good service. Answered a of my questions honestly about maintenance options (time vs miles). about maintenance options (time vs miles). More
Easy to get an appointment. Oil change and tire rotation done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. More
The person I dealt with the whole time was Tony. Such a nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentle nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentleman that came to tow my car, from George's towing, I think his name was Joshua, this man I will ask for everytime. Wish there were more men like him. I really can't say enough about him!!! He lnew I was nervous and upset and he explained everything. Such a great experience!!! More