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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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August 27, 2021

Great service! I called and got an appointment right away. They fixed the problem quickly More

by craig.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

Totally pleased with experience. Mike went out of his way to replace wiper blades. He was very helpful. I appreciate coupons made available to reduce service cost. More

by Peterjbrozic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
August 27, 2021

Very polite, helpful and profession advisors. Service was timely. Waiting area comfortable. More

by Striker22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
New fellow. 5 days on the job. Don’t remember name. , Tony Icenroad
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2021

Good service, on time, spacious waiting area with vending machines More

by A Honda Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2021

From the moment I pulled in. The service was everything! I recommend. They went above and beyond. More

by Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Icenroad
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi Kane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2021

The service is completed quickly and correctly. Service team keeps customers abreast of the most current status on the service being performed. Been going there for over 13 years. More

by JohnBourassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Mike Weatherman, Tony Icenroad, Julie Ament, Chuck Robbins
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 23, 2021

Nick was great at the service department. Highly recommend for a great visit! More

by Mike_penaherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Aug 23, 2021 -

Mike_penaherrera responded

Nick did a great job of helping me out with service for my car

Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 23, 2021

Excellent, expeditious service without the BS. Mike and his team were able to both inspect my vehicle and make the necessary repairs without trying to upsell me with needless charges. My family and I are g More

by thewittjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2021

Had a problem that took 3 trips to resolve I hope. When l picked up my car and already paided l realized l was charged for service that l had given my associate a coupon for a free oil change. A $117.00 ch More

by michael15bowersox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Aug 24, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2021

I needed to have my flex pipe replaced on my ‘13 V6 Accord. It was ordered on Tuesday afternoon, delivered on Thursday morning, and installed that afternoon. I have no issues, thus far with the work. T More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Heritage Honda Bel Air responded

Hi, we're so happy we were able to help you out! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

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