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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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September 24, 2021

Clean and comfortable waiting areaStaff are courteous, Clean and comfortable waiting area Staff are courteous, respectful, knowledgeable, and keeps customer updated on vehicle status. Appreciate the car More

by Lmoore45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- excellent
Sep 25, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2021

Excellent dealership to buy/lease your next vehicle. And, don’t pass up visiting their great service department. Knowledgeable and friendly. More

by gregorywalstrom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind, Tyler Sahady
Sep 23, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2021

Great service and very attentive to my need as far as servicing my car on time. I would go back for any car needs I might have. More

by Shin0369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 23, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for choosing Heritage Honda Bel Air as your first choice for service!

September 16, 2021

Great experience! I will definitely be back to have my Acura MDX serviced again. Nick was super friendly! More

by sblackston15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Sep 23, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! We hope to see you soon!

September 16, 2021

Fast, efficient and courteous service from the staff. I called late the prior day for service on a damaged tire and they got me in first thing the next morning. More

by KMullen962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Sep 23, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2021

Tony was very helpful and knowledgeable regarding my car’s needed services and made sure I felt comfortable throughout the entire process. More

by Wayne.schoonveld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 17, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

Julie in the service department was very friendly and profession, and kept me posted on progress (which I appreciated) because I was there for a long time (over 4 hours)! More

by rjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Svidunovich, Julie Ament
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope to be of service to you again! Take care!

September 14, 2021

When I need any service from Bel Air Honda I'm treated with courtesy from the beginning to the end. Everyone I deal with is polite and friendly and willing to take as much time as I need to help me. More

by rmzinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
Sep 17, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2021

Had oil change and had to go back in the next day because oil was leaking on driveway. Mike was great . Took care of the problem More

by mjlevengood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Sep 15, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Very welcoming polite and courteous with A wealth of knowledge.I appreciate the time spent walking Me threw the maintenance needed on my vehicle or Honda Odyssey More

by Guesswhosback2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Mike Weatherman, Tony Icenroad, Julie Ament, Chuck Robbins, Becky Lind
Sep 13, 2021 -

Guesswhosback2019 responded

Great facility with an amazing staff.It always feel welcoming and inviting with every visit.I ride past a my local service center because my first experience was so pleasant at this one.Thank You again Mr.Mike Weatherman and all the staff at Heritage Bel Air

Sep 15, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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