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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews
Call Service Center (410) 305-9448

1,304 Reviews of Heritage Honda Bel Air - Service Center

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November 03, 2021

Day after the service, including tire rotation, the tire pressure light came on. It has never been on before. More

by Scrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

Love the new service building and Tony was great. He was responsive and friendly. I’ll be asking for him again. More

by kymarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Tony
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Nov 03, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Great Service, Friendly Staff, the drive in drop off and pick up really helped out in the down pouring rain. Very fast service. More

by Daveill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi Daveill , we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Very friendly, took care of what I came in for in the time they said. More

by MRHondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael W
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Nov 02, 2021 -

Heritage Honda Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

October 28, 2021

Service department is dependable and unlike a nearby competitor and doesn't talk down to women. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
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Oct 29, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

October 28, 2021

Great customer service. Very clean facility and friendly people. I would recommend this dealership to anyone. More

by KDIDDY501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
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Oct 29, 2021 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 25, 2021

Great, predictable, experience with service department. Joe is a good listener! I've recommended HH to friends. More

by HondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - Service Advisor
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Oct 27, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2021

Joe Madary is excellent. Very polite and kept me up to date with my car’s progress. More

by cbarnesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
Report | Print
Oct 25, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 18, 2021

I had an emergency starter problem was able to call in and get the go ahead to bring my car in. I am very appreciative to get my car in and running. More

by mjenkin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy
Report | Print
Oct 19, 2021 -

Heritage Honda Bel Air responded

Hello, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2021

Good place to buy and have your car serviced. The people are what makes the place. More

by knitter_mishaps.0r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Lovelace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Andrew Miller, . .
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Oct 18, 2021 -

Heritage Honda Bel Air responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Knitter. Thank you and we hope to see you again! Safe travels!

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