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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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November 30, 2021

I had a morning appointment for an oil change. It went smoothly and it was accomplished in less than an hour. Thank you to Mike. More

by lynwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 02, 2021 -

Heritage Honda Bel Air responded

Hi Lynwagner, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 23, 2021

Would have been a great visit . But a had to wait what seemed to be longer than usual and they stated I declined a service that was need . I did not I wasn't told . I noticed it on my paperwork after the More

by zeusbittner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service associate was great . Give hom 5 stars
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2021

I was appreciative of the professionalism and courteousness of the staff. I also appreciated the transparency of the pricing of the services I received and of the services I will need in the near More

by shamil13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Have a great day!

November 23, 2021

Very efficient washed car after service but missed the rear of the car during washing More

by Rett291206
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

Had my first maintenance on Friday. Everything went well they even put my own windshield wiper liquid for me. Julie explained everything and all is good More

by Hondalover333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie. Service advisor
Nov 25, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 15, 2021

Great service. Knowledgeable and found issue right away. Kept me well informed of everything going on. More

by martinez_ran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby service
Nov 19, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 09, 2021

I arrived early. My regular advisor was not available. Tony stepped in and did a fantastic job. Thanks Tony! More

by ambloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 10, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff Tony to be so supportive during your experience here at Heritage Honda Bel Air. We hope to be of service to you again! Take care!

November 05, 2021

Julie was my service advisor. She was efficient, transparent with my service price and my vehicle was serviced quicker than I expected. More

by HondaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie. Service department
Nov 06, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2021

Our family has purchased six cars from Heritage, and is pleased with their sales and service. More

by Cspeechlady64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Mike Dowdy
Nov 06, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

November 04, 2021

Fantastic customer service. My car was taken care of quickly and professionally. Would highly recommend them!! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Nov 05, 2021 -

Heritage Honda Bel Air responded

Hi Jay, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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