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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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December 30, 2021

Always a wonderful experience with the Heritage Bel Air Honda Service Department. I highly recommend them to family and friends. More

by teacher142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos, Tony Icenroad
December 29, 2021

Great Experience and Service! Team was extremely professional and courteous. Lobby is comfortable to wait in while work Is performed! More

by Kevin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Svidunovich
December 29, 2021

We had a remote starter installed on our 2016 CRV. The service advisor was top notch and made sure the parts were onsite as part of her checking us in for our appointment. She actually went to the parts d More

by randy.schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren, service associate
December 29, 2021

They are always fast and friendly. The facility is very clean. The waiting area is also very comfortable. More

by sunshine.kboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service Department
December 27, 2021

The best dealership! They always take the necessary time to give me the best service possible! More

by rdavis42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Everyone was friendly and professional. The facility was very clean and customer friendly. Communication while there and when I left was excellent More

by Tyneesha27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
December 21, 2021

Service advisor is very professional and service went smoothly without any issues or problem. Excellent service experience. More

by Joliechris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
December 16, 2021

Friendly, honest counselor. Kept to the estimate time to get oil change and tires rotated. More

by Mpcumberland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 17, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Chrissy and her service staff always take care of me. My service advisor, Jim McHugh is the best of the best! More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McHugh
Dec 16, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2021

The service department people were very friendly and helpful. The service itself was very prompt and thorough. I would definitely recommend this dealership to others. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department
Dec 16, 2021 -

Heritage Honda Bel Air responded

Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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