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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews
Call Service Center (410) 305-9448

1,304 Reviews of Heritage Honda Bel Air - Service Center

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December 29, 2021

We had a remote starter installed on our 2016 CRV. The service advisor was top notch and made sure the parts were onsite as part of her checking us in for our appointment. She actually went to the parts d More

by randy.schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren, service associate
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December 29, 2021

They are always fast and friendly. The facility is very clean. The waiting area is also very comfortable. More

by sunshine.kboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service Department
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December 27, 2021

The best dealership! They always take the necessary time to give me the best service possible! More

by rdavis42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2021

Everyone was friendly and professional. The facility was very clean and customer friendly. Communication while there and when I left was excellent More

by Tyneesha27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
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December 21, 2021

Service advisor is very professional and service went smoothly without any issues or problem. Excellent service experience. More

by Joliechris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
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December 16, 2021

Friendly, honest counselor. Kept to the estimate time to get oil change and tires rotated. More

by Mpcumberland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 17, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Chrissy and her service staff always take care of me. My service advisor, Jim McHugh is the best of the best! More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McHugh
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Dec 16, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2021

The service department people were very friendly and helpful. The service itself was very prompt and thorough. I would definitely recommend this dealership to others. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department
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Dec 16, 2021 -

Heritage Honda Bel Air responded

Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2021

Brought my car in about the display. Tony and the technician found the problem quickly. I pushed the day/night button by mistake. They alerted me to the issue and got me on my way quickly. Even ran m More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2021

The dealership is very efficient and the advisers pay attention to detail. Great communication with clients about their vehicles.. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
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Dec 15, 2021 -

Heritage Honda Bel Air responded

Hi Peter, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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