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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews
Today: 7:30 AM - 7:00 PM Closed Now
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1,306 Reviews of Heritage Honda Bel Air - Service Center

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January 13, 2022

Very clean and nice. Becky Lind was excellent. She was super friendly and professional. I will definitely return. More

by rfrieman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Jan 15, 2022 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2022

Nick in the service department was great, efficient, and cared! Speedy service and good balue. More

by wivusich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Jan 15, 2022 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2022

Gonads always does a great job. I’m very happy with the service there. Excellent. More

by S.lechiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 12, 2022

Excellent customer service; great communication from Becky and attention to detail. Very pleased with service. More

by cjcover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
January 11, 2022

Service Advisor Joe called me back within 2 hours with the work that was recommended and pricing. It did not take long for Honda to complete the work that needed to be done. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service
January 07, 2022

Efficient service , quick turn around, polite, pleasant demeanor from everyone. Thorough explanation of service provided More

by Steve p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
January 06, 2022

Provided efficient and thorough services in a timely manner. Courteous and friendly staff who were open and upfront. More

by cnelson1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
January 05, 2022

Everyone made the maximum amount of effort to accommodate me. My service tech Tony and the gentleman with the roll tide watch band from Alabama were superheros in terms of customer service. Thanks again! More

by LizB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
January 03, 2022

I’ve owned a Honda for the last 7 years and I only go to Heritage in Bel Air! The service is fantastic and I know I’m in the best hands. The past two times, Tony has been so helpful and ensured I knew every More

by laurenpappas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
January 03, 2022

Had the LX serviced again. Service advisor was nice. While I was waiting, I couldn't help but think that the customer waiting area would be a great place for the sales department to put up a sign about More

by LovingMyCRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
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