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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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January 12, 2022

Gonads always does a great job. I’m very happy with the service there. Excellent. More

by S.lechiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 12, 2022

Excellent customer service; great communication from Becky and attention to detail. Very pleased with service. More

by cjcover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
January 11, 2022

Service Advisor Joe called me back within 2 hours with the work that was recommended and pricing. It did not take long for Honda to complete the work that needed to be done. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service
January 07, 2022

Efficient service , quick turn around, polite, pleasant demeanor from everyone. Thorough explanation of service provided More

by Steve p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
January 06, 2022

Provided efficient and thorough services in a timely manner. Courteous and friendly staff who were open and upfront. More

by cnelson1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
January 05, 2022

Everyone made the maximum amount of effort to accommodate me. My service tech Tony and the gentleman with the roll tide watch band from Alabama were superheros in terms of customer service. Thanks again! More

by LizB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
January 03, 2022

I’ve owned a Honda for the last 7 years and I only go to Heritage in Bel Air! The service is fantastic and I know I’m in the best hands. The past two times, Tony has been so helpful and ensured I knew every More

by laurenpappas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
January 03, 2022

Had the LX serviced again. Service advisor was nice. While I was waiting, I couldn't help but think that the customer waiting area would be a great place for the sales department to put up a sign about More

by LovingMyCRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
December 30, 2021

Always a wonderful experience with the Heritage Bel Air Honda Service Department. I highly recommend them to family and friends. More

by teacher142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos, Tony Icenroad
December 29, 2021

Great Experience and Service! Team was extremely professional and courteous. Lobby is comfortable to wait in while work Is performed! More

by Kevin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Svidunovich
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