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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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April 08, 2022

The team members here are attentive and courteous. Even when busy, they acknowledged me and let me know someone would be with me. Service recommended was everything I needed and they didn’t push me to More

by OhMyMea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mc., Stanislav Kovachki
Apr 11, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

Through and efficient! Appreciate knowing my car is safe to drive even with over 110k miles More

by Keller Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Apr 10, 2022 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you, and have a fantastic day!

April 06, 2022

Great service. Very kind and waiting area was very spacious. The hours available for service were also convenient. More

by tracy.patrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eff
Apr 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help.

April 05, 2022

They did an outstanding job , was on time when promised , car was even washed , very pleased More

by gryjud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 07, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Apr 07, 2022 -

gryjud responded

The service job was finished on time as promised, great team work

April 04, 2022

Took care of my needs quickly and without delay. The vehicle was done earlier then expected More

by Pilot mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe eff
Apr 06, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 31, 2022

Very responsive to our needs. They staff are very serious about customer satisfaction. Keep up the great work you are doing. More

by Whauser2621@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get their names. But everyone did what was expected and then some.
Apr 04, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

I was very pleased with the service and assistance I received on my recent visit to Heritage Honda. The problem that I was experiencing with the screen display would not replicate itself but the techni More

by Jean Buckholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Marge, Jim
Apr 01, 2022 -

Heritage Honda Bel Air responded

Hi Jean, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Someplace where the customer is treated with professionalism & made to feel important. Caring & friendly employees. Answered questions & were knowledgeable. Very satisfied. More

by Placko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. James McHugh sid Ireland
Mar 30, 2022 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2022

Tony & Jim were excellent in customer service. Definitely recommend getting the car serviced at the bel air location More

by dmrawlings11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Jim in Service
Mar 30, 2022 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

Awesome customer service, great prices, timely service performed, great waiting area. Would definitely recommend to others! More

by Christine Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eff
Mar 28, 2022 -

Heritage Honda Bel Air responded

Hi Christine, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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