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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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May 15, 2022

Heritage Honda is my first and only choice for buying a car and routine service. The service department is awesome. Christy makes sure to greet each customer. Joe was my service rep and I was beyond please More

by Lovemyhona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2022

I have purchased and serviced my vehicles at this dealership for many years. The employees are very friendly and accommodating; service has always met or exceeded expectations. Drop off and pick up More

by lynstielper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
May 16, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 13, 2022

They always make time for you without an appointment. They are always courteous and get you out the door quickly. More

by SC_CIVIC HATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Service
May 15, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

Customer first attitude and always makes sure my Honda cars are at peak running performance and go that extra mile. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Lugo
May 12, 2022 -

Heritage Honda Bel Air responded

Hi Buddy, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 11, 2022

Some are very helpful others just look at you it’s very intimidating. Nick is amazing he is helpful in every way and goes beyond to make sure you are taking care of. More

by lauryhairchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service dept
May 12, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2022

Very easy. . very friendly … Everything that was needed was explained Clearly to my wife and the wait time was not bad More

by Bill murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
May 12, 2022 -

Heritage Honda Bel Air responded

Hi Bill, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

May 09, 2022

Nicholas was very helpful looking into the issue and providing the resolution in a timely matter More

by shadowpot75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
May 11, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 06, 2022

Fast reliable service with friendly staff that answered all my questions and gave me a complimentary car wash. More

by alices1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
May 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2022

My service writer was prompt, knowledgeable and attentive. I appreciated that he kept me informed, and made appropriate cost-saving recommecdations More

by Sandivaughan0912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 04, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2022

On time,fast and effective car service appointment . Customer service was nice and friendly. Clean waiting room . More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Apr 29, 2022 -

Heritage Honda Bel Air responded

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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