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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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May 25, 2022

I bought my latest car here and now go there for service The service staff are great and they have a nice service area if you have to wait for your car. More

by Fit owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2022

Nick Sloan is our service desk advisor. He is professional, friendly, and he has always taking extra care of our CRV’s. Thank you Nick for all you do for us. Kevin and Louise More

by Kevlcsr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 26, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 21, 2022

My service advisor was excellent. Very knowledgeable and answered all my questions. I waited for the car to be serviced. Was told it would take 2 1/2 hours and it was ready in under t More

by Suzq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

The Service Dept. provided a clear and concise estimate including recommendations and a reasonable time line to complete the repairs. More

by stevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
May 21, 2022 -

Heritage Honda Bel Air responded

Hi Stevel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Outstanding service! ! My service rep and the entire service team worked with me to get the lowest price on my job, and they got it done quickly!! More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in the Service Department - Outstanding
May 20, 2022 -

Heritage Honda Bel Air responded

Hello Gina, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2022

I was out within 35 min, as they were able accommodate my short window for the oil change! More

by Mtoola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
May 17, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

May 16, 2022

Very quick, as promised. My 3YO and I stayed and played in the children’s room while we waited. More

by DawnSeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
May 17, 2022 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2022

After a few weeks from my last visit Honda made it right and looked into the AC issue at no charge to me given the service bulletin out for my make/model/year. While no leak was found they saw the level of More

by MRHondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
May 18, 2022 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2022

I always use the express service lane at heritage Honda of Belair whenever I need service for my Accord. The facility is very nice, clean and quiet. The staff is always professional. More

by Mr. Underhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Miller
May 18, 2022 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2022

Will definitely return. Easy process and professional service. Amenities program appreciated but could add car vacuuming. More

by bsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
May 18, 2022 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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