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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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September 14, 2022

Heritage Honda’s Mr. Tony was amazing and through in explaining all service details of todat’s service on my Honda pilot More

by Shoukatkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 07, 2022

Tony was great! He helped me tremendously and was very pleasant to talk too! Definitely will be back. More

by Yubawuchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 09, 2022 -

Heritage Honda Bel Air responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 04, 2022

Always great service! Had emergency tire going flat and fixed probably when busy. Thanks Joe More

by Debbiepanowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Service
Sep 06, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2022

I always get my service on my CRV done at this dealership. My service advisor today, Tony Icenroad, was extremely helpful, knowledgeable, and pleasant. He also was respectful of my time. I really More

by Dorene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 04, 2022 -

Heritage Honda Bel Air responded

Dorene, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2022

During my latest visit to Be Air, the service advisor Beck Lind was very helpful in every aspect of my visit. She explained the new system of customers authorizing or declining repairs and service. Onc More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Sep 04, 2022 -

Heritage Honda Bel Air responded

Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2022

One doesn't often say that they enjoy taking a vehicle to a repair shop, but I really look forward to visiting the folks at the Bel Air Honda service department. From the front staff, the service people t More

by Paulyaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Dan the Master mechanic to Mrs Becky the advisor.
Sep 04, 2022 -

Heritage Honda Bel Air responded

Paulyaz, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2022

Rebecca L. Service advisor is great. Very knowledgeable and helpful. She kept me up to date on my repairs needed and I was in and out fast. More

by sandersdx1
Recommend Dealer
Yes
Employees Worked With
Rebecca L
Sep 01, 2022 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

August 26, 2022

I love the service advisors and technicians at this Honda Dealership. I feel very confident and comfortable with the decisions made for my vehicle needs. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Aug 29, 2022 -

Heritage Honda Bel Air responded

Hi Ruthie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 23, 2022

The staff in the service department are great. The professional demeanor, and how they approach me as a customer to advise me of service needed on my vehicle was very pleasant. When I had questi More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
Aug 26, 2022 -

Heritage Honda Bel Air responded

Hello Moose, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 22, 2022

Recently had my 2016 CRV serviced by Bel Air Honda . Nick Sloan was my service was my service representative. He did a great job of keeping me informed of the progress as they worked on my vehicle. I More

by Don Heckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Aug 25, 2022 -

Heritage Honda Bel Air responded

Hi Don, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Honda Bel Air!

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