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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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May 09, 2014

Review of Service on 5/8/2014 I purchased my Honda from Bel Air and I have always had excellent service at Bel Air Honda. The employees are helpful, knowledgeable and courteous. I More

by mcadoret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 13, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your story about Chrissy Richmond online. Glad you enjoyed your experience with Bel Air Honda

May 08, 2014

Repair of my 2003 Honda Accord Tom Heiser recently oversaw the repair of my 2003 Honda Accord. Everything went smoothly, my Honda was repaired on time with Tom's personal guidance. More

by surfcaster60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2014 -

Heritage Honda Bel Air responded

Thank you for taking a moment to go show your experience with Tom in our service department

May 07, 2014

Chrissy Richmond review for 4/28/14 I have my Honda Accord serviced only @ Bel Air Honda and try to work as regularly as possible with Chrissy because I have found her to be knowledgeabl More

by daniellbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 08, 2014 -

Heritage Honda Bel Air responded

Thank you to taking the time to showcase your experience with Chrissy in our Service Department.

May 02, 2014

If mommas not happy, nobody is happy...and momma is happy ! Thank you BelAir Honda for the fast oil change service, you even washed the car for my wife and made her Happy!. According to my wife who took the car More

by MarkWilliams01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2014 -

Heritage Honda Bel Air responded

Everyone loved your subject line!!! Thank you for taking the time to explain your wife personal experience with Tom in our service department

May 01, 2014

Excellent Service I always receive excellent service from Bel Air Honda. From the moment I pulled up for service, I was greeted and treated with respect. Chrissy Rich More

by Jennfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 01, 2014

Poor Communication Resulted in Disappointing Visit Let me preface my comments by stating that my greatest grievance is against Honda in general, for not recognizing my Acura warranty despite the fact t More

by llnoble
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela
May 06, 2014 -

Heritage Honda Bel Air responded

Thank you for your feedback. I have sent this over to your Service Manager so he can also see your feedback.

May 01, 2014

Slow Leak Driver Side Rear Tire During the sub-zero temperatures Maryland experienced in February the dashboard showed a warning light for low tire pressure. Three of the tires were More

by mstritch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review your experience with Brittany in our service department.

April 30, 2014

Thank You Chrissy!!! I count on Bel Air Honda’s service department to help me maintain my Hondas. I have a wonder relationship with Chrissy Richmond. She is always court More

by teacher142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 06, 2014 -

Heritage Honda Bel Air responded

Thank you for continuing coming to Chrissy and JRay for all your service needs. We are glad that everyone can see your personal experiences with the both of them.

April 30, 2014

Enjoyable Experience From the moment of my first phone call to schedule the appointment, the whole experience was an enjoyable one. Transfer from the main line to the serv More

by xindeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 06, 2014 -

Heritage Honda Bel Air responded

We love that you did not have to wait on hold when scheduling the service you needed. (you can also schedule online if you prefer) It is crazy how technology works and we can use our iPhone and iPads to help customers with there service needs. Thank you for showing other customers your person experience with our service staff as well as Xavier and Chrissy

April 30, 2014

Excellent Service Once again, I had a very pleasant experience with Bel Air Honda, in particular, with my service advisor, Chrissy Richmond. The Driver's Position selec More

by mferry70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
May 06, 2014 -

Heritage Honda Bel Air responded

Glad you love our Fresh-Baked cookies, Darlene (one of our cashiers) does a fabulous job at making them tasty. We are so happy to hear about your recent experience with Chrissy and that you enjoyed your Service visit

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