Heritage Honda Bel Air - Service Center

Review of Bel Air Honda Service Needed front end alignment because I got new tires. Called to schedule apt and they took me within the hour. Great service and great job. Chrissy Ric Needed front end alignment because I got new tires. Called to schedule apt and they took me within the hour. Great service and great job. Chrissy Richmond was great, too. More

Wonderful Experience for Service Chrissy Richmond was so nice and professional getting me a rental while my Accord was having the timing belt replaced. She held to the quoted price ev Chrissy Richmond was so nice and professional getting me a rental while my Accord was having the timing belt replaced. She held to the quoted price even though the tensioner needed replacing. Chrissy is the best. I can't say enough about the friendliness of all the employees that I have come in contact with at Bel air Honda. On top of that my Accord runs great. Thank you all for the great job you do. More

Sales and Service You can't beat Bel Air Honda! Their customer service is outstanding, from Max who walked me through the sales process to Tom who was so accommodating You can't beat Bel Air Honda! Their customer service is outstanding, from Max who walked me through the sales process to Tom who was so accommodating and friendly. Even after purchasing my CRV, Max has followed-up to be sure I'm completely satisfied. Tom kept me updated and took the time to answer my questions in detail. More

Great Service Kurt was extremely knowledgeable and courteous. He arranged a ride to and from the dealership to my company. He investigated two recall events that ha Kurt was extremely knowledgeable and courteous. He arranged a ride to and from the dealership to my company. He investigated two recall events that had occurred since the last time I had been in to the dealership. He offered me the best pricing with coupons available. It was a very pleasant experience. More

Engine Falling Out Went in for an oil change and they told my wife that if she drove away the engine would fall out of the vehicle. Took it to another shop and they sai Went in for an oil change and they told my wife that if she drove away the engine would fall out of the vehicle. Took it to another shop and they said there was no fear of that happening. I would not trust this service center. More

Great Service at a Great Price We shopped around when buying a car. We also shopped around when looking for a shop to service our vehicle. Bel Air Honda has the best pricing on Hond We shopped around when buying a car. We also shopped around when looking for a shop to service our vehicle. Bel Air Honda has the best pricing on Honda parts and service in the greater Baltimore area. We have found Bel Air Honda and its representatives to be honest and forthright with all pricing and service they've performed on both our vehicles (2007 Honda Pilot and 2003 Honda CR-V). I highly recommend them for servicing your vehicle! More

Review for Bel Air Honda Service Center I am very impressed with the service provided by Chrissy Richmond. Chrissy has always been trustworthy and she goes out of her way to find the best pr I am very impressed with the service provided by Chrissy Richmond. Chrissy has always been trustworthy and she goes out of her way to find the best price that will meet my service needs. Many, many thanks!! :-) :-) More

Thanks for always proving great service I have been coming belair Honda for many years. Chrissy from the sevice department has always been very helpful and informative. She has great custome I have been coming belair Honda for many years. Chrissy from the sevice department has always been very helpful and informative. She has great customer sevice skills and is very friendly. I have had a lot of work done over the years and it's always been a nice experience at a good price. When it's time for me to get a new car, I will come back to belair honda. Thanks again for the hard work that everyone puts in. More

Best Dealership in Belair I have been bring my CRV to this dealership for sometime. When my husband and I bought the CRV in 2000 it was Shaffer and Strominger.(Belair) Our firs I have been bring my CRV to this dealership for sometime. When my husband and I bought the CRV in 2000 it was Shaffer and Strominger.(Belair) Our first Honda and it's has been great. The service has been good and dependable and close to home. All tota lour years with the Honda dealership is 14 and no complaints. More

Great Customer Service The key to repeat business and a happy customer is Great Customer Service and that's what Bel Air Honda Provides ( and I should know.. I have been a c The key to repeat business and a happy customer is Great Customer Service and that's what Bel Air Honda Provides ( and I should know.. I have been a customer for over 17 years). When I drove into the service center Chrissy Richmond immediately made eye contact (great), got up (very good) and walked toward my car (fantastic!) to welcome me and record the reason for my visit. Rodney Dangerfield never got any respect but I am pretty sure even Rodney would have felt better at Bel Air Honda. I was surprised when I returned to pick up my car that Chrissy addressed me by name (I did not have to tell her who I was!!) and promptly arranged to have my car brought to the pick up area. She explained all the service that was performed and asked if I had any questions... Great service... Love it!!. Sales, Service, Parts, all good... More