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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,305 Reviews

1,305 Reviews of Heritage Honda Bel Air - Service Center

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June 20, 2014

Great service I made an appointment on the phone for my scheduled maintenance. I have a 2007 Honda Accord. The people I spoke with were very polite and professional More

by Heck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,
Jun 21, 2014 -

Heritage Honda Bel Air responded

We believe that our maintenance team are some of the best and we are glad to know that you feel the same way. We want the atmosphere of Bel Air Honda to a welcoming and inviting place. We want you to feel that you can speak your mind and not be afraid to ask the questions. Thank you so much for coming to Bel Air Honda and we hope to see you again in the near future.

June 17, 2014

On time! As always I was treated very courteously, the service was thorough, and any recommendations were explained to me. Most importantly the service was com More

by MissyDunworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 18, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and Tom online. By doing so it allows other service customers to see the real life experiences people are having.

June 10, 2014

Out of our way but worth it! At Rick Tassone's encouragement, we drove our 2011 CRV from Towson to Bel Air for service - an oil change. At Rick's encouragement, we worked with Ch More

by Ron Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tassone, Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to come from Towson to service your vehicle with us. I am glad Rick and Chrissy made your service experience wonderful

June 10, 2014

Service is great. Brought my 2008 CR-V in for what I thought would be a "major" service (62K miles) but I was told the major service was done two services ago. I am ve More

by JohnBourassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany Meers
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with our service staff.

June 08, 2014

Thanks Chrissy! Chrissy is always courteous and professional. She has been extremely helpful in fixing my tire issues. I will recommend her and this Honda dealership. More

by bkdunn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with Chrissy

June 08, 2014

Bruce Knapik Thank you, Bruce & Bel Air Honda. Always great service done right and on time. A professional staff that is always courteous and helpful. Thanks ag More

by wesodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking a moment to share your story with Bruce online

June 07, 2014

Maintenance on truck She checked in and checked the mileage of the truck and told me what needed to be done, and she made sure it was done well. More

by srende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to showcase your experience with Chrissy

June 06, 2014

Best Customer Service Ever Experienced This dealership exhibits exceptional customer service from the time of scheduling an appt through pick up. Every employee I encountered was friendly More

by dwhitfi2
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 10, 2014 -

Heritage Honda Bel Air responded

Thank you taking a moment to showcase your experience with our service department

June 03, 2014

SERVICE I HAD STOPPED COMING TO THE HONDA DEALERSHIP FOR SERVICE. THE PRICE WAS TOO HIGH FOR ME AND SOME WORK RECOMMENDED WAS NOT NECESSARY AT THE TIME. I RE More

by nancasper43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2014 -

Heritage Honda Bel Air responded

Thank you for your feedback on pricing. We are extremely happy that you took the time to showcase to the rest of online shoppers the type of service Bel Air Honda and Kurt gave you. We will certainly take your feedback to our managers.

June 01, 2014

Very happy with the service! From the time I made an appointment to get my Honda worked on to the very end Chrissy was professional and helpful. Grateful and pleased! More

by maryroig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond
Jun 02, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy and our Service Department with your recent experience.

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