Back

Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

Sort by
September 10, 2014

Excellent service with quick turnaround I brought my 2008 accord in for service on a Monday morning and Ben Meyers was able to quickly diagnose the problem, order the new parts ( alternator, More

by Asoutar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Sep 10, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Ben and Bel Air Honda. Our service department works to get everyone in and out in a timely manner. We do not want servicing your vehicle to be an inconvenience. We want the process to be stress free and enjoyable. Thank you for choosing Bel Air Honda to service your vehicle.

September 10, 2014

Excellent service experience Took Accord in for C Service. Handled by JR Hamilton---very professional and courteous! Work done by Blaine Peters. He is the best. I go where Bla More

by e8t10t13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton, Chrissy Richmond, Blaine Peters
Sep 11, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review the Bel Air Honda service department staff! Bel Air Honda works very hard t make its service team the best! We know that sometimes getting your vehicle serviced can be an inconvenience. We work to make sure that you do not feel that way when you are with us. We believe that we have the best team and the best customers. Thank you for choosing Bel Air Honda to service your vehicle.

Sep 11, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review the Bel Air Honda service department staff! Bel Air Honda works very hard t make its service team the best! We know that sometimes getting your vehicle serviced can be an inconvenience. We work to make sure that you do not feel that way when you are with us. We believe that we have the best team and the best customers. Thank you for choosing Bel Air Honda to service your vehicle.

September 10, 2014

First service experience Had first service done on new CR-V. Handled by JR Hamilton who was professional and courteous. Service done in one hour as promised. No cost to me for More

by davedoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Sep 11, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review JR and Bel Air Honda. It is important for us to provide and welcoming and comfortable environment while our customers are waiting for their vehicles to be serviced. We also want our customers to know that their vehicle is in the best hands. Thank you for choosing Bel Air Honda to service your CR-V.

September 09, 2014

Very impressed! Relocated to the area for a needed a warranty service. BelAir Honda's service department was very professional & courteous! We were so satisfied, we b More

by Rlsnmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rebuli
Sep 10, 2014 -

Heritage Honda Bel Air responded

We want everyone to know that when they walk into the Bel Air Honda service department they have walked into the best. We believe we are the best because we listen t our customers and want to make them involved in the process. We want to be able to answers our customer questions and make them apart of the service process. Thank you for choosing Bel Air Honda to service your vehicle.

September 08, 2014

Great service Very friendly, made sure I understood what was being done to my vehicle. Answered a couple of questions I had giving me a warm and fuzzy about the ent More

by MrHanky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Sep 08, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda wants to make the customers apart of the service process. We want the customer to be involved and know exactly what is being done to their vehicle. We know that the process can be confusing and hard to understand and we want to be able to answer all the questions. Thank you for choosing Bel Air Honda to service your vehicle.

September 08, 2014

efficient and friendly Bel Air Honda is very reasonable and service is always great. I met Richard this trip and he was very helpful and friendly. I'd recommend Bel Air Hond More

by charlottew822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Frank
Sep 08, 2014 -

Heritage Honda Bel Air responded

our service department works to be the very best. We want everyone to walk out of our doors knowing that their vehicle is being taken care of and that all the problems have been resolved. Thank you for choosing Bel Air Honda to service your vehicle.

September 07, 2014

Outstanding Service Scott is the BEST. After initially explaining why I was there, he went over everything with me before I left. When he contacted me the next day, he More

by jmhruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 08, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Scott and Bel Air Honda. We want our customers to feel comfortable with our staff and be able to voice their concerns. Getting your vehicle serviced can often be frustrating and a hassle. We want to make the experience the best we can by providing excellent service. Thank you for choosing Bel Air Honda to serve your Pilot and we are looking forward to seeing you again in the future.

September 06, 2014

service was great Every one was very nice and took good care of the problem I had about my truck thatI I bought less than a month ago. More

by Don Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Sep 06, 2014 -

Heritage Honda Bel Air responded

We strive to give each and every individual that walks into our store satisfactory service. Our customers deserve and pay for the best and that is what we want to give them. Thank you for choosing Bel Air Honda to service your vehicle.

September 04, 2014

Keep up the good spirit, Belair Honda! Belair Honda has proved to be the most reliable source I can turn to for any issue with my vehicle. Employees like JR Hamilton and many others were ve More

by MDdweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Sep 06, 2014 -

Heritage Honda Bel Air responded

We are so happy to hear that you have been able to form such a positive relationship with J R. It is important for us to have a good relationship with our customers. We hope to see you again in the future and thank you for choosing Bel Air Honda to be your dealer.

August 29, 2014

Amazing Service! (A++++++) I stopped by to get an oil change performed on my car. From the moment I arrived Mr. Richard Frank was friendly and professional. By far, one of the b More

by danny24calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Frank, Richard Frank
Sep 02, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Bel Air Honda. Our service department strives to be the best. Each employee works very hard to give each employee flawless work. We also feel that it is important for the work to be done efficiently and in a timely manner. The customers come first and we want them to feel comfortable while waiting. Thank you for choosing Bel Air Honda to service your vehicle.

...
115
...