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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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October 04, 2014

Service department is always friendly friendly & helpful. The overall service is good as far as quality & speed, it is pricey. worth the extra money to know that we are safe. More

by Axzse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Oct 05, 2014 -

Heritage Honda Bel Air responded

The service department of Bel Air Honda wants each an everyone person to drive their car out of the shop and know that the best worked on it. We want them to know that all the issues are resolved and they are now safe to take their vehicle out on the road. Thank you for choosing Bel Air Honda to service your vehicle.

October 03, 2014

Consistently great service As always, service was fast, efficient, of quality, and completed in a reasonable amount of time. Having moved to another state, I questioned how I co More

by Cflater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark
Oct 05, 2014 -

Heritage Honda Bel Air responded

We want to make the service process as easy as possible. We understand how life is busy and that getting your vehicle serviced can sometimes be an inconvenience. Thank you for choosing Bel Air Honda to service your vehicle.

October 02, 2014

helpfull Rick is very attentive ! Belair Honda was able to get me in same day in the eveing and that helps with my schedule and I really like that. Thanks More

by teddt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Frank
Oct 05, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda service department wants to be able to work with each customer to make the experience as convenient for them as possible. We want our customers to have a good experience and leave worry free!

October 01, 2014

Service visit I recently visited BelAir Honda because the tire pressure light was on. The service person took care of my car right away and even washed my care aft More

by nttaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reinsfelder
Oct 02, 2014 -

Heritage Honda Bel Air responded

Tommy, Thank you for taking the time to review Michael and the Bel Air Honda service department. Each person in the service department works to be able to provide you with the best service possible and leave your car in the best condition when you drive it off our lot. Thank you for choosing Bel Air Honda to service your vehicle.

September 30, 2014

Thank you They were very nice, polite, and professional. I will definitely come back, and I encourage others to also. The free cookies were a nice touch as well More

by Christina Krastel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R Hamilton
Sep 30, 2014 -

Heritage Honda Bel Air responded

The service deaparmtetn of Bel Air Honda works to having a calming and welcoming feeling. We want our customers to feel comfortable if they wait in the store while their vehicle is being serviced. Everyone at Bel Air Honda is here to help and willing to make the process better if they can. Thank you for choosing Bel Air Honda

September 28, 2014

Great crew Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my f More

by jannah_ph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Richmond, Jason Ray
Sep 29, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Chrissy, Jason, And Bel Air Honda. The service departments works to give nothing but their best efforts all day everyday. We want to form good relationships with our customers and encourage them to be apart of the service process. Thank you for choosing Bel Air Honda to service you vehicle.

September 28, 2014

Review for vehicle service I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray More

by trhuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ray
Sep 29, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review the Bel Air Honda service department and Jason. The service department is their for customers and wants to be able to form good relationships with everyone. A good relationship with your derive department is important because you must trust what they are saying and the work that is being done on your vehicle. We work to be honest to our customers and will do what ever it takes to get the issues resolved in a timely manner.

September 25, 2014

Minor service visit Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice ame More

by babsmabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall his name but very pleasant.
Sep 26, 2014 -

Heritage Honda Bel Air responded

The Bel Air Honda service department works very hard to give everyone the best experience as possible. Getting your vehicle serviced can sometimes be an inconvenient hassle. We want to make it as easy and stress free as possible. Thank you for choosing Bel Air Honda to service your vehicle.

September 22, 2014

Amazing Service/Mechanic I have one mechanic and one mechanic only. Dan Ingrao. I have a 2009 Honda Civic Si, and I request him by name each and every time I need a service. I More

by vbellerose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ingrao
Sep 22, 2014 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Dan and Bel Air Honda. This dealership and all of its employees feel that it is important to establish a strong and honest relationship with its customers. Getting your vehicle serviced can sometimes be unpleasant and stressful. Bel Air Honda wants to take that away by resolving all the issues and answer any of the customers questions. Thank you for choosing Bel Air Honda to service your Civic.

September 21, 2014

Great experience First time coming to Belair Honda. Came in to check for an oil leak. I had the pleasure to meet Ben Myers who walked me though everything and explaine More

by Dnice585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
Sep 22, 2014 -

Heritage Honda Bel Air responded

Bel Air Honda wants the customer to be apart of the maintenance process. We want to be able to answer customers questions and ease their concerns. Each and every employee is their to help the customers and make the process as stress free as possible. Thank you for choosing Bel Air Honda to service your vehicle.

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