Heritage Honda Bel Air - Service Center

Recommended Service I brought my Honda CRV in for service because my service light came on :A123 at 56.6K miles which is what I scheduled. The service writer wanted me t I brought my Honda CRV in for service because my service light came on :A123 at 56.6K miles which is what I scheduled. The service writer wanted me to receive a 60K mile service for $500. I said that I did not want the 60 K service, I wanted the A123 service which was listed for about $250. The writer insisted on the 60 K service. I declined and only received the Oil service. I will probably go elsewhere for continued service. More

Rick and Rick - a great team! Rick Tassone reeled us in with his super service and he handed us over to Rick Frank for even more. We can't stop coming back to Bel Air Honda after Rick Tassone reeled us in with his super service and he handed us over to Rick Frank for even more. We can't stop coming back to Bel Air Honda after dealing with Rick Tassone. We bought several cars from him (great deals) and now continue to call him when we need our CRV serviced. He sent us Rick Frank's way; after a tire rotation and oil change, we noticed the car ran better than before. Rick Tassone chatted with my wife while she waited (not a long wait either) to help pass the time. All in all, another nice experience. We'll be back again. More

Oil Change My advisor J.R. was very helpful and knowledgeable. Bought my car in for an oil change, service was done quickly, customer service was great. My advisor J.R. was very helpful and knowledgeable. Bought my car in for an oil change, service was done quickly, customer service was great. More

Great Service, A great experience Traveling south from Massachusetts to South Carolina by motorhome towing our 2005 Honda Pilot on Saturday, Nov. 15th, I experienced a "no start" on my Traveling south from Massachusetts to South Carolina by motorhome towing our 2005 Honda Pilot on Saturday, Nov. 15th, I experienced a "no start" on my Pilot at a rest area north of Fallston, MD. A Honda Pilot must be run to lubricate the transmission every 8 hours when towed. I contacted Bel Air Honda service and even though it was a Saturday, Rick Tassone the Service Mgr. said to come in and "we'll somehow fit you in today". We arrived to find a very busy Service Dept. however JR Hamilton wrote us up. Both JR and Rick were very friendly and promised to do their best to help us with our service problem. Members of the Bel Air Honda team helped me push the Pilot to the service area. Later in the afternoon at approximately 4:30 PM the Pilot went in for service and was repaired quickly and efficiently, allowing us to get back on the road once again. A great job, THANK YOU BEL AIR TEAM HONDA, especially JR Hamilton and Rick Tassone!! More

great Service Just wanted to share my wonderful experience at Bel Air Honda. Ben was awesome, knowledgeable and fast. He's personally taken care of my car eve Just wanted to share my wonderful experience at Bel Air Honda. Ben was awesome, knowledgeable and fast. He's personally taken care of my car every time I come in for the past 4 years. I've never had an issue. Ben is always one step ahead. More

Quick and Easy On my way home from work during a heavy rain storm my windows were smeary. I pulled into the service bay just before closing. I was greeted by a new s On my way home from work during a heavy rain storm my windows were smeary. I pulled into the service bay just before closing. I was greeted by a new service rep named Scott. When I explained my problem he immediately escorted me to the parts counter, got a tech, and my windshield inserts were installed. I was in and out within 15 minutes and my windows were clear. Quick service with a smile. More

Bel Air Honda does it all From the moment you pull in they are on it. I would like to see the coolant flush at a reasonable labor cost.. $95. IS STEEP for a simple procedure pl From the moment you pull in they are on it. I would like to see the coolant flush at a reasonable labor cost.. $95. IS STEEP for a simple procedure plus cost of coolant($19)<. not even 35 mins. More

Oil Change and Vehicle check I was extremely happy with customer service in the Services/Sales section from representative there. His hospitality and knowledge gave me the motiva I was extremely happy with customer service in the Services/Sales section from representative there. His hospitality and knowledge gave me the motivation to always come back to Bel Air Honda for future services on my vehicle. More

30,000 mile service Service advisor was knowledgeable and helpful. Service was done on time and was complete. We bought this car new here and it is the service that keeps Service advisor was knowledgeable and helpful. Service was done on time and was complete. We bought this car new here and it is the service that keeps us coming back. More

Great service as always I have been doing business with Bel Air Honda since they were in bel Air in the eightys and have always appreciated their great service. Crissy Richmo I have been doing business with Bel Air Honda since they were in bel Air in the eightys and have always appreciated their great service. Crissy Richmond has been a great asset to the dealership and I enjoy dealing with her. She knows what I need and makes sure that I have my vehicle service completed as soon as possible because I always wait at the dealership. As an added note the cookies and coffee are great. As long as I own a Honda I will be doing all of my service work at Bel Air Honda! More