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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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September 30, 2017

Super Service for almost 20 years! Super service again today! Been a customer for almost 20 years. Only Heritage Honda Bel Air works on my Honda. Always keeps it in top shape and take More

by hortonpat7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
September 25, 2017

Another Outstanding Experience Thank you Chrissy, Donna, and JRay for another great experience. Brought my CR-V in for an oil change and asked them to check a couple of other thing More

by teacher142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ray, Donna Strobel
September 17, 2017

Excellent service technician!!!! I was impressed the way the technician handled the problem in my vehicle. I did not have to pay for diagnostic but instead he test drive it before and More

by Maria P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Strobel
September 17, 2017

Service Everyone here is great and efficient. The service was excellent, the cashier was friendly and upbeat and the reception area was clean again it was gre More

by George me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
September 14, 2017

Great service Bought the car here, and continuing to bring it for service. Everyone here is helpful and enjoyable to work with! Would recommend this dealership to More

by DTrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
September 10, 2017

Great working with a Professional Noah is a consummate professional, treating those around him with respect, equality, and kindness. He is knowledgeable in his field, keeping abreast o More

by Tara
Recommend Dealer
Yes
Employees Worked With
Noah Leeson
September 08, 2017

Excellent! Sheila gave me great quotes on new tires at good prices. Better than the competitors prices. She got my car in and out the door and on the ride hom More

by Chris Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
Oct 06, 2017 -

Heritage Honda Bel Air responded

Thanks for the positive feedback Chris! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Honda Bel Air would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 08, 2017

Customer service was great. Super polite. Super nice and friendly. Super understanding. Would definitely come back if i needed to. Definitely recommend to friends and More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
Oct 06, 2017 -

Heritage Honda Bel Air responded

Annette- Thank you for your encouraging review of Heritage Honda Bel Air. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Honda Bel Air.

September 08, 2017

Great Value Maintaining a vehicle is not cheap. No matter where you go these days you end up spending. If I am going to spend I want the kind of service that the More

by rayru4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Donna Strobel, Jim McHugh
Oct 06, 2017 -

Heritage Honda Bel Air responded

Hello! Heritage Honda Bel Air would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Donna Strobel and the team! Thank you again for your review and we hope to work with you soon.

September 07, 2017

Just had a B service done. Great job overall. Just had a B service done and the service was great. The service manager was great and met all of our concerns. Overall, the service was great. More

by Bill Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wilson
Oct 06, 2017 -

Heritage Honda Bel Air responded

Good afternoon Bill! Thank you so much for your kind comments. Heritage Honda Bel Air is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Bill for the highly praised review.

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