Heritage Honda Bel Air

Everyone is very friendly here and I got a great deal. I will recommend this place to friends I will recommend this place to friends More

Stop in heritage Honda Bel Air and ask for Joe McDowell he is Awesome Sauce!! Prices are amazing! Brief story after a horrible car accident I was confined to a hospital bed and Joe took the time to bring t he is Awesome Sauce!! Prices are amazing! Brief story after a horrible car accident I was confined to a hospital bed and Joe took the time to bring the car to my home so he could accommodate my hubby so he would not have to be to far from me in my current condition and he could look at and test drive the car. They gave me a great deal and he even went back and cleaned the car filled it up with fuel and brought everything back for me to sign. It was truly service with a Smile. Great Job Joe McDowell. Thanks Toni and Chris More

If you are looming for someone who is compassionate and caring who also will go the extra mile to give a great customer experience than go to Heritage Honda bel air and ask for Joe McDowell. He truly is a caring who also will go the extra mile to give a great customer experience than go to Heritage Honda bel air and ask for Joe McDowell. He truly is a very rare and very unique person. He will make sure to accommodate all your needs and wants with a smile on his face!! More

Really enjoyed being at honda. It was great customer service. I has a really great experience. It was great customer service. I has a really great experience. More

Mr. Davie was Great in facilitating my Grandsons minor repairs one day after purchase and before 30day warranty! I was told by previous associates before reaching out to Mr. Davie that additional expense repairs one day after purchase and before 30day warranty! I was told by previous associates before reaching out to Mr. Davie that additional expense may occur if beyond MD State inspection?? Which did NOT sit well with me! A couple weeks later I had my mechanic shop of 30yrs go over my 2012 GS Honda CrV! Once again I called Mr. Davie-with the assistance of shop manager-Christina-the minor issues were resolved! I was very pleased with their Customer Service!! As a consumer you never want to be mistreated once you drive away and accept sub par treatment! Truly Thank you for Assistance Mr. Davie. Sincerely O. Whiteside & W. Washington More

Anthony was very helpful and very patient with us. He was very knowledgeable about the products. Would recommend. He was very knowledgeable about the products. Would recommend. More

Chris Donahoo was wonderful! He explained everything. He was knowledgeable and courteous! He helped us get a great deal! Promote him! He explained everything. He was knowledgeable and courteous! He helped us get a great deal! Promote him! More

Honest and caring individual with a straight forward approach. Chris was a pleasure to deal with. approach. Chris was a pleasure to deal with. More

Purchased a used vehicle on a Saturday. 2 days later, it started to have issues. Vehicle was sent to a shop within the mileone network. I attempted to reach out to Chris THREE TIMES with no 2 days later, it started to have issues. Vehicle was sent to a shop within the mileone network. I attempted to reach out to Chris THREE TIMES with no return call. Once the deal is done, the customer service stops. More

Purchased a new vehicle in cash. No trade in. No financing. Super quick deal. Upon going over the final paperwork, we get to the portion where the extended warranties are offered. Ky No trade in. No financing. Super quick deal. Upon going over the final paperwork, we get to the portion where the extended warranties are offered. Kyle was extremely pushy on trying to sell the extended warranties. Visibly showing anger. At one point he said "If you can afford to buy the car in cash, you should be able to afford the extra warranty". I was speechless. Someone please provide customer service training to Kyle. More