Heritage Honda Bel Air

I was looking for a new car and happened to be in the Bel Air area. I decided to stop in to test drive some vehicles to narrow my search. As we approached the showroom, Rick came towards us and was super fri Air area. I decided to stop in to test drive some vehicles to narrow my search. As we approached the showroom, Rick came towards us and was super friendly, but was not pushy at all. I had been looking for cars and had a few bad sales experiences so far. Rick was vey patient as we drove a few cars. I ended up deciding on an Insight and Rick and Bel Air Honda gave us a great deal! He has stayed in touch and has always been available to answer my questions. I will be coming to Rick for my next vehicle and refer him every chance I get. Great salesman, great dealership! More

Rick is great to work very down to earth and friendly. He knows the cars very well and has a wonderful demeanor He has made our car buying experience very relaxing. I have not purchased a vehicle for 14 He knows the cars very well and has a wonderful demeanor He has made our car buying experience very relaxing. I have not purchased a vehicle for 14 years and Rick calmed my fears and put me at ease. He even went out of his way to come to our house to make sure the car we are purchasing will fit in the garage He even stood outside our garage to see if there was enough room. That takes a special person there. I don't know of any other salesperson who would do that. He is an awesome person. Thank you for all your help Rick. More

I had a wonderful car buying experience, felt welcomed and appreciated by all of the dealership staff, especially Mr. JR Hamilton. He's a professional salesman. I appreciated his knowledge in discussing s and appreciated by all of the dealership staff, especially Mr. JR Hamilton. He's a professional salesman. I appreciated his knowledge in discussing several car options,that would be suitable for my life style as well as my budget. Through his expertise I was able to not only make an informed decision, but an AWESOME decision. Would definitely recommend this dealership to people looking to buy a car. Katherine-Sep, 2011 More

The finance manager John was very friendly. He worked very hard to get me financed even though I have bad credit and a couple of other dealerships turned me down for financing. Furthermore, the owner was very hard to get me financed even though I have bad credit and a couple of other dealerships turned me down for financing. Furthermore, the owner was very nice in allowing me to drive the car home the night before even before any sales were made. The sales person, Max, was also very nice. He worked with me in helping me determine my best options. More

Mr. Rick Tassone was extremely helpful. He even provided us with transportation to the lot and helped us with a lender car while ours was getting ready for us to drive. He was helpful and informative with us with transportation to the lot and helped us with a lender car while ours was getting ready for us to drive. He was helpful and informative with our new purchase. He went out of his way to make sure our needs were met beyond what we expected. We have a small child and he kept the process rolling so it wasn't so difficult for her; he even got her a cookie. I would go back to Bel Air Honda and would recommend this dealer to anyone. I would also recommend they ask for Mr. Tassone for all their needs. More

Sales man was extremely nice to my grandson and myself. Was very helpful in every way. My grandson liked 'free cookies" and was very happy when at the dealership. Was very helpful in every way. My grandson liked 'free cookies" and was very happy when at the dealership. More

Excellent rapport & great sales effort from Mike Dowdy, whom I worked with for the purchase of my new Honda Fit 2 days ago. No pressure from Mike, good knowledge,and he really made it a great and f Dowdy, whom I worked with for the purchase of my new Honda Fit 2 days ago. No pressure from Mike, good knowledge,and he really made it a great and fun buying experience. Additionally, Steve Chisholm from internet sales had been a very informative Point of Contact all week prior to my coming in, and gave a great and friendly lead in and tour of the vehicles prior to my going over the Mike. Most sincerely and have a great day, Cathy Wood More

Whether it was Greg, John, or Rick, everyone at Bel Air Honda worked collectively as a team to provide my wife, Jennifer and I with the all around BEST service possible as we looked for a new vehicle to be Honda worked collectively as a team to provide my wife, Jennifer and I with the all around BEST service possible as we looked for a new vehicle to best meet our needs. Greg distinguished himself helping us out during the entire process of looking at perspective vehicles, making sure that we received quick accurate service throughout our entire experience, and that we were happy and satisfied. John provided us with an extensive introduction to the Honda CRV (the vehicle which we decided best fit our needs) and traveled with us during our test drive of the vehicle making us feel as if we were merely giving him a ride in our own new vehicle, while pointing out the advantages of Honda over other competing brands and responding to our questions about the CRV. Once we decided on the CRV, Rick helped us through what is for most people the worst part of buying a car...that's right the extensive mountain of paper work. Rick worked fast during a busy holiday weekend to get the necessary paper work together, to fully explain its meaning, and to make sure that everything was accurate and completed correctly. My wife is a lawyer and I am currently a teacher and law student and I can tell you that this attention to detail was greatly appreciated. My wife and I both know what can happen when such important information is completed inaccurately because of haste. Therefore, overall my wife and I would like to express our satisfaction and thanks to one of the best teams working over at Bel Air Honda. Thank you Greg Vovak, John DeMartino, and Rick Tassone for your professionalism and excellent customer service. Best Regards, Bryan Wassenius and Jennifer Karangelen More

Christine called multiple dealers spanning across 200mi from Bel Air to find our CR-V. A couple of days of going back and forth on what's available and having a dealer exchange fall short because of bad we from Bel Air to find our CR-V. A couple of days of going back and forth on what's available and having a dealer exchange fall short because of bad weather, Christine drove her self to the dealer to get EXACTLY what we wanted. Very friendly to my son, very personable, and always wanted to please. I HIGHLY recommend Christine Belt as your sales person, you'll never be more happier! More

The sales manager and Lan were very friendly, however that does not get you a new vehicle. I spent most of a Saturday with them leaving with the thought that I would be purchasing a car the following we that does not get you a new vehicle. I spent most of a Saturday with them leaving with the thought that I would be purchasing a car the following week. Much to my dismay, none of the paperwork had been completed prior to my arrival. No one had contacted me about the financing. When I went in at what I had thought was my appointment time, Lan was not there. When she arrived, there were no available desks. It seemed I caught everyone off guard. I will not recommend Bel Air Honda to any friends. More