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Heritage Honda Bel Air

Fallston, MD

4.9
4,460 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,460 reviews

July 25, 2024

Easygoing and patient, happy to work with the customer. Good humor and a very lighthearted person. More

by maxespen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2024

Very much a people person, friendly, and could make jokes. Very understanding and communicated well with every step of the way. More

by Thalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galvez-Diggs
Jul 25, 2024 -

Heritage Honda Bel Air responded

Hi Thalia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2024

Asa was great, helpful and not pushy. Got us a great deal and made sure we were comfortable. Highly recommend. More

by Samlqueen86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Jipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2024

Asa was amazing to work with and really accommodated our needs. I would definitely refer people to Asa. More

by Onerod17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Jipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 24, 2024

Julie was friendly and professional Service was quick and thorough. Facilities are clean and comfortable More

by ldknight52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie ament
Jul 26, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 24, 2024

Joe made my transaction smooth and effortless. The transaction was quick and easy and I left with the exact vehicle I needed at a price that worked for everyone. I will definitely return to him fo More

by nkuklane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 24, 2024

Professional and prompt service, they were respectful of my decisions and did not aggressively try to sell or add on features I did not want or ask for. Richy was friendly, charming and respective. Que chèv More

by duncanleonard384
Recommend Dealer
Yes
Employees Worked With
Richy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 23, 2024

Punctual and helpful with the purchase of my new car. Answered all my questions and took his time with me. More

by Coffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

July 23, 2024

High pressure sales team. Had multiple people calling me around the clock. The sales team obviously does not collaborate or coordinate efforts. Sales representative was great More

by Car buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Schroeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fleischman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Davie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Riley and a number of others!
Aug 15, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Shawn Davie, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Aug 16, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Shawn Davie, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

July 23, 2024

Joe McDowell did an excellent job with the sales process and made sure to get me a deal. More

by lauriebova386
Recommend Dealer
Yes
Employees Worked With
Joseph McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

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