Heritage Honda Bel Air

SERVICE HAS BEEN VERY EFFIECEINT, WAITING IN A COMFORTABLE WAITING AREA WITH TV AND COFFEE MAKES THE EXPERIENCE MUCH MORE SATISFYING,OIL CHANGES HAVE BEEN TAKING APPROX. 45 MIN., NO DROPING YOR CA COMFORTABLE WAITING AREA WITH TV AND COFFEE MAKES THE EXPERIENCE MUCH MORE SATISFYING,OIL CHANGES HAVE BEEN TAKING APPROX. 45 MIN., NO DROPING YOR CAR OFF AND NEEDING A RIDE VERY CONVENIENT. More

The service staff is always willing to help and work with me to solve both regular service and emergency service. While waiting the sales staff is always willing to answer questions on cars on the show room me to solve both regular service and emergency service. While waiting the sales staff is always willing to answer questions on cars on the show room floor. More

I do not enjoy the process of purchasing a car, but Gus made it pleasant and informative. He simply guided me by providing information. His treatment of me reminded me of when I used to sell shoes and I si made it pleasant and informative. He simply guided me by providing information. His treatment of me reminded me of when I used to sell shoes and I simply facilitated the sale. And the quality of Honda seems to be near the top. More

Needed a car quickly and the general manager and his staff went out of their way to get us the car we wanted. We appreciated everything and are pleased with the final outcome. staff went out of their way to get us the car we wanted. We appreciated everything and are pleased with the final outcome. More

I was looking for my first car, preferably a used Toyota or Honda, at a good affordable price. Christine Belt had a great option for me (a Toyota Corolla), and offered the lowest price the dealership could or Honda, at a good affordable price. Christine Belt had a great option for me (a Toyota Corolla), and offered the lowest price the dealership could go. It was within my range, the car seemed to be in good condition, and suited my needs. Christine was very friendly, easy to work with, and patient while I made my decision of whether to purchase the car or not. One or two days after I made the purchase, I encountered an engine problem with the Corolla, and after making an appointment with the mechanics shop at Bel Air Honda, they discovered that I needed a new catalytic converter. With no charge to me, since it was within 3 days after my purchase, the dealership covered the costs of the new converter, including a replacement bulb for one of my rear brake lights. Through the whole process, purchasing the car and then having it repaired, Bel Air Honda was an excellent dealership to work with. Jim McGrath, the mechanic we dealt with regarding the catalytic converter replacement, was also very helpful. He evidently wanted to do the best job for us as was possible. Overall, it was a good experience. More

Around three years ago I purchased my first used car from Rick at Bel Air Honda. Overall, it was a surprisingly easy experience. Rick is a great person who is very knowledgeable and helpful. You always hear Rick at Bel Air Honda. Overall, it was a surprisingly easy experience. Rick is a great person who is very knowledgeable and helpful. You always hear the horror stories about buying used; but Rick was honest, professional, and not pushy at all. In addition, anytime I am at the dealership (oil changes, parts, etc.) he always says hello and stops to talk. Overall, the vehicle has been a great purchase and I suggest that if you are in the market for a new or used Honda ask for Rick. More

JR Hamilton was very professional and respectful during the entire process. He streamlined the process and got us on our way within a reasonable time. I would recommend JR to my family and friends who migh the entire process. He streamlined the process and got us on our way within a reasonable time. I would recommend JR to my family and friends who might be looking for a new car. We gave him all 5's because he earns our business. PBarile More

I bought my new 2012 Honda Civic about two months ago and was due for my first free oil change. About two weeks ago I backed up into something and got a dent in my car, they told me the first dent will be f was due for my first free oil change. About two weeks ago I backed up into something and got a dent in my car, they told me the first dent will be fixed for free. What a relief! And the first oil change was free! Great service just as when I bought the car. More

I was looking for a new car and happened to be in the Bel Air area. I decided to stop in to test drive some vehicles to narrow my search. As we approached the showroom, Rick came towards us and was super fri Air area. I decided to stop in to test drive some vehicles to narrow my search. As we approached the showroom, Rick came towards us and was super friendly, but was not pushy at all. I had been looking for cars and had a few bad sales experiences so far. Rick was vey patient as we drove a few cars. I ended up deciding on an Insight and Rick and Bel Air Honda gave us a great deal! He has stayed in touch and has always been available to answer my questions. I will be coming to Rick for my next vehicle and refer him every chance I get. Great salesman, great dealership! More

Rick is great to work very down to earth and friendly. He knows the cars very well and has a wonderful demeanor He has made our car buying experience very relaxing. I have not purchased a vehicle for 14 He knows the cars very well and has a wonderful demeanor He has made our car buying experience very relaxing. I have not purchased a vehicle for 14 years and Rick calmed my fears and put me at ease. He even went out of his way to come to our house to make sure the car we are purchasing will fit in the garage He even stood outside our garage to see if there was enough room. That takes a special person there. I don't know of any other salesperson who would do that. He is an awesome person. Thank you for all your help Rick. More