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Heritage Honda Bel Air
Fallston, MD
4,346 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,346 reviews
May 28, 2014
Service Experience Outstanding. Brittany the service advisor was friendly, informative and efficient. My vehicle was serviced, washed and returned to me in absolutely Outstanding. Brittany the service advisor was friendly, informative and efficient. My vehicle was serviced, washed and returned to me in absolutely no time at all. Barely got comfortable in your ecellent lounge. More
by mac2506
May 27, 2014
Buying a Pilot Great working with such a personable sales representative. Great deal and great financing. Thanks Bel Air Honda. Rick knocked this one out of the par Great working with such a personable sales representative. Great deal and great financing. Thanks Bel Air Honda. Rick knocked this one out of the park! More
by deweystanley
Employees Worked With
Rick Tassone
May 27, 2014
Paint defect woes Brought in a 2009 Honda Civic LX for a warranty defect in the paint . Had to wait 6 months for an appointment. The car was sent off property for the Brought in a 2009 Honda Civic LX for a warranty defect in the paint . Had to wait 6 months for an appointment. The car was sent off property for the work to be done. After a week without a car we received our car back. The places re painted looked okay but the doors (where it wasn't re painted ) were trashed. They sanded those areas in spots and it is very noticeable . The windshield was also sanded as well as the side mirrors . It is very noticeable. Brought the car back to Bel Air Honda only to be handed to autobody shop phone number and be told it's not our problem. I dropped it off at Honda and picked it up at Honda how can it not be their problem..........now I'm getting a run around from the auto body shop. Very disappointed from the dealership and we bought the car there..........don't recommend! More
by Rastusbeufort
Employees Worked With
Not sure
May 26, 2014
Thank you Rick did a wonderful job at finding me my dream car. I can't thank him enough and I am so happy with my purchase. Rick did a wonderful job at finding me my dream car. I can't thank him enough and I am so happy with my purchase. More
by mcook16
Employees Worked With
Rick Tassone
May 26, 2014
Great Experience I could not have asked for a better auto purchasing experience. The sales person Em treated my wife and I with his undivided attention. His profession I could not have asked for a better auto purchasing experience. The sales person Em treated my wife and I with his undivided attention. His professionalism and friendliness was over the top. I would recommend this dealership and Em to all my friends and family who are interested in purchasing a Honda vehicle. Again Great Experience More
by johnnylola
May 23, 2014
Great service and price! We worked with Peter and he was very knowledgeable and friendly and offered a fair price. There was no wait time when we arrived at the dealership and We worked with Peter and he was very knowledgeable and friendly and offered a fair price. There was no wait time when we arrived at the dealership and we were able to test drive the CRV right away. I would definitely recommend him and Bel Air Honda to all my friends! More
by stormdh
Employees Worked With
Peter Ikotun
May 23, 2014
Excellent Service I was very please with the service and the salesperson Peter. He did a great job. He was very patient and knowledgeable about what he was selling. I was very please with the service and the salesperson Peter. He did a great job. He was very patient and knowledgeable about what he was selling. I would recommend this dealership to my family and friends. PS: The only problem that I could see is that the time it took to take care of the paperwork was a little long. Thank You Diana Weidner More
by Diana3434
Employees Worked With
Peter Ikotun
May 23, 2014
A great team Very patient and understanding. Both made the experience of purchasing a new vehicle a pleasure. Did not push me into making a decision right away. Very patient and understanding. Both made the experience of purchasing a new vehicle a pleasure. Did not push me into making a decision right away. More
by Gannp
Employees Worked With
Rick Tassone, Lan Greer
May 22, 2014
Horrible Service Last Wed (5-14/14) I took my CRV for the10,000 mile check up and to complain a second time about fluid leaking from my car. At first oil change they Last Wed (5-14/14) I took my CRV for the10,000 mile check up and to complain a second time about fluid leaking from my car. At first oil change they said there was no leak. Now they said I need a new transmission. Transmission ordered and put in the car by Tuesday. Went in to pick up car and drove about ten minutes away and had no air conditioning. Went right back to shop and sat for 2 hrs. and they told me it might be electrical system problem, they would call me the next day . I have not heard from them today which is Wed a full week now. I have not had a good experience with this service center yet. When I bought the car we had them install a rear spoiler with brake light bar. After driving for awhile it came to our attention the light on spoiler was not working. Again I sat there 2 hrs. and they said it was fixed. Went home and it still did not work and it was left apart in the back of car. I called and they said that they ordered the light. Why did I sit there for so long. Went back got light fixed finally. Next time I went in for 1st oil change and that is when I complained about leak. They said there was no leak. All this time driving it probably needed a new transmission at this point. Luckily nothing happen. Now I am upset that when I picked up car yesterday the air condition was not working. I feel when they did the transmission work they damaged the electrical system, since the air did work when I brought it in. I am now very concerned about not even getting a call to tell me the problem today. Now I am scared of the safety of the car if other things are damaged in the system. I have always liked Hondas, I almost changed when purchasing this car but this car looks to me like it will be a lot of problems. I will not use this service center anymore. I come down from PA which is quite the distance and only hope the service center in York will be much better. I feel that the mechanics are missing a lot here. I will be writing to someone higher up in Honda I am not satisfied at all with this car. Mary Gemmill More
by weezygem625
Employees Worked With
Chrissy Richmond
May 22, 2014
Outsatnding Service Everything about the buying experience was great. Staff was exceptional in all aspects and extremely helpful. The salesman took the time to really ma Everything about the buying experience was great. Staff was exceptional in all aspects and extremely helpful. The salesman took the time to really make sure that we got what we wanted. Pricing was very competitive. More
by wjwolf9646
