
Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Awesome dealership, awesome experience. This dealership went above and beyond to accommodate my wife and I. They have been exceptional with the service since our purchase. They have made a H This dealership went above and beyond to accommodate my wife and I. They have been exceptional with the service since our purchase. They have made a Honda fan out of me for life. More
Awsome Great team of associates nike was very good listen keeps us up on what was going on Scott made the Transaction very smooth very pleased with my day an Great team of associates nike was very good listen keeps us up on what was going on Scott made the Transaction very smooth very pleased with my day and my new car thanks. More
Crv guy Great service easy to work with need to have more people like her here I love this dealership keep up this kind of service thanks for being here. And Great service easy to work with need to have more people like her here I love this dealership keep up this kind of service thanks for being here. And may God bless you all More
Thanks Jacque, you're the best! We purchased our first Honda CR-V LX and loved it! Upon receiving an invitation to upgrade we decided to check it out and went back to Jacque who wa We purchased our first Honda CR-V LX and loved it! Upon receiving an invitation to upgrade we decided to check it out and went back to Jacque who was once again extremely knowledgeable and helpful without being pushy or overbearing-- exactly what I like when making such a big decision but we also valued his input! Thanks again so very much! More
Amazing This experience was very good. Nichole helped a lot she was very considerate with my price range and I found the perfect car the first time I looked f This experience was very good. Nichole helped a lot she was very considerate with my price range and I found the perfect car the first time I looked for cars. For sure recommend going to this dealership More
First new car Jacque was wonderful to deal with. This is my first new car and we bought the 2018 Honda Odyssey XL. He was so knowledgeable about the vehicle and h Jacque was wonderful to deal with. This is my first new car and we bought the 2018 Honda Odyssey XL. He was so knowledgeable about the vehicle and helped us program everything. I typically dread the car buying process but he made it so easy! More
Very good Nicole was very helpful and advocated for us to get the deal we were hoping for. She was also very knowledgeable and efficient at getting us out the d Nicole was very helpful and advocated for us to get the deal we were hoping for. She was also very knowledgeable and efficient at getting us out the door with our car when we had a cranky toddler who was past her bedtime! More
Excellent service The service department here is wonderful, they didn't overcharge me or try to sell me things I didn't need. Sheila was absolutely the best, and my dau The service department here is wonderful, they didn't overcharge me or try to sell me things I didn't need. Sheila was absolutely the best, and my daughter's car was done quickly and done right. I will be taking my car here from now on, if you need work done, call Sheila, you won't be sorry. Would give 10 stars if I could!!! More
Excellent Customer Service I had the pleasure of working with Nicole. Of all the salespersons I have worked with over the years, Nicole was the best! I did not feel pressured no I had the pleasure of working with Nicole. Of all the salespersons I have worked with over the years, Nicole was the best! I did not feel pressured nor regret my decision. Thanks for a great buying experience. More
Lan Greer and overall buying experience When searching for a vehicle I usually expect professional and kind service, but my experiences are typically average. However, this time was differe When searching for a vehicle I usually expect professional and kind service, but my experiences are typically average. However, this time was different. I have never had a buying experience like I did with Lan Greer at Heritage Honda. I was transferred to her after my original salesman couldn't make our appointment (unexpectedly), and Lan went above and beyond and set the bar for customer service that day. She delivered more than just a new car. She rocked my socks off and I'm not exaggerating (I had to buy new socks). We conversed during idle times and I almost feel like I gained a friend. She's a special lady! All of the staff I dealt with at Heritage was polite, kind and accommodating. I had several months of communication with numerous employees, incl. management, due to unforeseen complications with a recent purchase, and I agree with the reviewer who said that Heritage keeps their promises (even those made by former employees). But above all, I have to give the most xxxxxxto Lan because she stuck with me through an exhausting day and never wavered in her service to me. As long as I buy Honda, I won't go anywhere else but to Lan Greer and Heritage in Bel Air. More