Heritage Honda Bel Air

Ford Focus 2015 great experience yesterday at Heritage Honda. From The first phone call to my service girl Jenni Low who then put me on with Christian who located t great experience yesterday at Heritage Honda. From The first phone call to my service girl Jenni Low who then put me on with Christian who located the car I was inquiring about and had it brought over to the dealership. Jacque was the man who made the sale that was closed with Mike “Clean Scent” Dowdy! The process was quick and I love the vehicle. I will certainly return if I am in need of another vehicle ! More

Great experience I felt very comfortable with Kevin guiding me through the process of a buying a new car. He wasn’t pushy and was very knowledgeable. I highly recommen I felt very comfortable with Kevin guiding me through the process of a buying a new car. He wasn’t pushy and was very knowledgeable. I highly recommend Kevin if you’re looking to buy a car! More

Eric Keller was great!!!! The salesman Eric Keller was amazing he did a fantastic job on letting me know all the specs on the car and everything you have to go see him if you w The salesman Eric Keller was amazing he did a fantastic job on letting me know all the specs on the car and everything you have to go see him if you want a honda. More

Review of Nicole I am thoroughly enjoyed my experience at Heritage. I did not feel pressured into my decision by Nicole. She was very informative and knowledgeable abo I am thoroughly enjoyed my experience at Heritage. I did not feel pressured into my decision by Nicole. She was very informative and knowledgeable about the car and the Pricing. I would recommend Heritage to anyone who enjoys great service! More

Happy Customer I was looking for a used car and my friend told me to see Nicole. I see why. What a great experience i had. She was prompt, caring and i couldnt I was looking for a used car and my friend told me to see Nicole. I see why. What a great experience i had. She was prompt, caring and i couldnt be happier. More

Crv touring I appreciate all aspects of car buy but, I would give an excellent review if I did t have to see the last guy about warranties. Thank you Nicole I appreciate all aspects of car buy but, I would give an excellent review if I did t have to see the last guy about warranties. Thank you Nicole More

Pilot girl I can not express how in love with my pilot I am. Nicole was great. Definitely ask for her. Great car and great service to follow I can not express how in love with my pilot I am. Nicole was great. Definitely ask for her. Great car and great service to follow More

Exceptional Out first contact was with Brian Bluman via email. We expressed the details of our finances and exactly what we were willing to spend for a specific u Out first contact was with Brian Bluman via email. We expressed the details of our finances and exactly what we were willing to spend for a specific used vehicle they had on the lot. After a few minutes, he sent us a PDF agreeing to the amount of our request pending approval. An appointment was made with the salesman, Mike Ballard. Mike exceeded our expectations! He was friendly, courteous, professional and made the entire experience simple, easy and stress free. After visiting 2 previous dealerships, this visit was refreshing. In-addition, Scott (the finance specialist) was also exceptional in every respect. Best Sales Team we ever experienced. Woody & Cynthia More

Great working with Kevin Wilson for wife's name ew car Great working with Kevin wilson, very courteous and professional. Knowledgeable took the time to explain different car features . Good follow-up wit Great working with Kevin wilson, very courteous and professional. Knowledgeable took the time to explain different car features . Good follow-up with my wife as well More

Worst experience EVER! Don't waste your time. NOT customer focused. Will drag out negotiation with 3 managers. Will not deal. Then renigged on I OWE YOU item.Get I OWE you on paper BEFORE you agre NOT customer focused. Will drag out negotiation with 3 managers. Will not deal. Then renigged on I OWE YOU item.Get I OWE you on paper BEFORE you agree to price. Take care, tried to force me to finance when I did not want to. Got arrogant and RUDE. Did not conclude deal until I walked out. Failed to properly register vehicle and a month later said, "here's the paperwork, you go to the DMV and register it yourself." THESE GUYS GET an F- and if there was a lower grade they would strive for it. More