Heritage Honda Bel Air

Mike was outstanding. Need to hire more people like that guy. Super friendly and knowledgeable. He really know how to communicate with the customer. I will come back there because of him. guy. Super friendly and knowledgeable. He really know how to communicate with the customer. I will come back there because of him. More

Our previous car suffered a fatal overheating event (on my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Up my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Upon reaching we were directed to Jacque Brown. Jacque was very understanding and happens to be a fellow Veteran. He provided us with amazing knowledge and was very personable, kind, and considerate of what brought us to the dealership. He worked hard for us and kept all our preference and needs in mind. Once we settled on the vehicle (CRV), we met Tyler Langford. Tyler was very personable, kind and was able to work with us and get us our best deal possible. He was very considerate of us being in this situation on the day of my wife's birthday. We reached a deal and own and own our second Honda. We are over the moon with the car, the features, but especially the kindness and respect we received from both Jacque and Tyler. I highly recommend visiting Jacque and the team and experience the feeling of belonging to the Heritage family. More

Service wasn’t easily scheduled on-line. Upon arrival I was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. More

Excellent service. Staff was very polite and friendly. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. More

I had an early morning appt and everyone was cheerful and ready to help! At pick up, Nick remembered me and asked about my day. ready to help! At pick up, Nick remembered me and asked about my day. More

Returned for service . Tony was professional and polite . Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you More

Terribly disappointed that Heritage Honda did not provide a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bough a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bought at Heritage Honda. What a disappointment! More

In my opinion Mr. Weatherman represented your company exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putt exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putting air in the tires. When I got into the car to leave, the light was off/out. Obviously I was putting the wrong amt of air in tired.He listened! More

The room was very clean did not have to wait long for work to be done. Waiting area was filled with coffee and snacks if wanted. Rest room was very clean. work to be done. Waiting area was filled with coffee and snacks if wanted. Rest room was very clean. More

Excellent service, great staff , Mike Weatherman has his stuff together. Very knowledgeable advisor, knows his Honda’s, very pleased with his skills and advice. Thank you Mike. stuff together. Very knowledgeable advisor, knows his Honda’s, very pleased with his skills and advice. Thank you Mike. More