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Heritage Honda Bel Air
Fallston, MD
4,855 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,855 reviews
August 21, 2020
Nick Sloan was an outstanding service representative. He was curteous, positive and timely with helping us get back on the road. Thanks so much Nick! was curteous, positive and timely with helping us get back on the road. Thanks so much Nick! More
by Wayne.schoonveld
Employees Worked With
Nick Sloan
August 20, 2020
Great Job! I had the transmission fluid and brake fluid changed. Everyone was very professional! Very timely and was given a great price! I definitely will return to Heritage Honda Bel Air to have further changed. Everyone was very professional! Very timely and was given a great price! I definitely will return to Heritage Honda Bel Air to have further car service! More
by shirl
Employees Worked With
Scott Cheuvront
August 17, 2020
I felt your service department was quick and efficient.I felt Tony Icenroad addressed my needs and concerns . Very pleasant experience. Will definitely return for my service needs. felt Tony Icenroad addressed my needs and concerns . Very pleasant experience. Will definitely return for my service needs. More
by Ruthie
Employees Worked With
Tony Icenroad
August 17, 2020
Received service at Bel Air Honda. Michael Weatherman was friendly and helpful. He went over and above to help me get my car back the same day I can brought it in. Highly recommend this dealership and Mr We friendly and helpful. He went over and above to help me get my car back the same day I can brought it in. Highly recommend this dealership and Mr Weatherman. More
by krgauss
Employees Worked With
Michael Weatherman
August 15, 2020
The service department at this facility is absolutely top notch! They are fast, the facility is clean, and they go above and beyond the call of duty to help and to ensure your satisfaction! Can't speak eno notch! They are fast, the facility is clean, and they go above and beyond the call of duty to help and to ensure your satisfaction! Can't speak enough praise about Nick Sloane and the rest of the service department! More
by icebeard26
Employees Worked With
Nick Sloane
August 13, 2020
Heritage Honda service writer Michael Weatherman and the service team completed the update on my 2020 Passport Elite per the recent recall. When I told Michael that I needed to wait for my vehicle at the de service team completed the update on my 2020 Passport Elite per the recent recall. When I told Michael that I needed to wait for my vehicle at the dealership during the update, he cautioned me that they were extremely busy and that it may take 1 1/2 hours or more. He said he would do his best to get it done as quickly as possible. True to his word, the work was completed in less than an hour. Found my service writer for my new vehicle. Thanks Michael! More
by Maryj7417
Employees Worked With
Michael Weatherman
August 13, 2020
Jacque Brown was very professional, kind and personable. Extremely helpful in getting me prepared for buying my new car. I was a bit stressed to start, but he helped me get through the process like a charm Extremely helpful in getting me prepared for buying my new car. I was a bit stressed to start, but he helped me get through the process like a charm 🙌 More
by tredmon
Employees Worked With
August 11, 2020
Always have a pleasant experience when needing the service dept. This was a basic maintenance appt and went quicker than expected. Nick was super friendly and the crew did a Great job as always. service dept. This was a basic maintenance appt and went quicker than expected. Nick was super friendly and the crew did a Great job as always. More
by VanAllTheNames
Employees Worked With
Nick Sloan
August 09, 2020
Unsatisfied customer We bought a Honda van and they gave us one key and a "valet" key that has limited functionality. The sales manager called and asked if we were satisfi We bought a Honda van and they gave us one key and a "valet" key that has limited functionality. The sales manager called and asked if we were satisfied and I told him no, that we expected two keys. He replied that they gave us two keys and that was their policy; however, a valet key has no remote capabilities. Long story short, they refused to give us another key, after spending over $9,000. They told us they would give us another key for $150, which what anyone else would charge you for it. Furthermore, we had to shampoo the carpets and finish waxing the car. This is our 10th Honda, but we will never buy another from these guys! More
by Unsatisfied
Employees Worked With
Chris Schroeder
August 02, 2020
Very patient man to work with. He completely went out of his way for me and I really appreciate it. I spoke with him via phone and email for about a month while I was out of state. The day I returned from m his way for me and I really appreciate it. I spoke with him via phone and email for about a month while I was out of state. The day I returned from my trip I bought a car from him. Honest man and understanding to our needs. More
by Loyal to Jacque
