Heritage Honda Bel Air

Everyone is nice. Efficient. Nice clean large waiting rooms with coffee or tea offered. Clean restrooms. Do need more parking for customers. Staff gets right on your problem and takes care of it rooms with coffee or tea offered. Clean restrooms. Do need more parking for customers. Staff gets right on your problem and takes care of it More

My scheduled appointment was kept as promised! My customer service representative (he had a mask 😷)made sure I was adequately informed about needed car maintenance. customer service representative (he had a mask 😷)made sure I was adequately informed about needed car maintenance. More

Friendly courteous knowledge honesty and best of all A SMILE 😀😀I have bought 5 cars from the dealer and will continue to buy from them in the future SMILE 😀😀I have bought 5 cars from the dealer and will continue to buy from them in the future More

I had excellent service and customer service! I worked with Tony and he was friendly and positive! I will continue to go back for my services:) with Tony and he was friendly and positive! I will continue to go back for my services:) More

Purchased vehicle here sold me this product called auto armor supposed to protect paint cost $1000 had paint chip after washing vehicle would not cover it dealer would not refund my money..Honda did cover armor supposed to protect paint cost $1000 had paint chip after washing vehicle would not cover it dealer would not refund my money..Honda did cover the paint under warranty but it took over a week. Their body shop tore a wire out of the wiring harness so the emissions light came on. Took it to another Honda dealer to get fixed. The service manager dose not respond to voice messages left numerous messages. They would not give me a loaner car while my truck was being painted. Went to Martin Honda in Newark Delaware for the wiring harness repair, they were excellent gave me a loaner car called me let me know what was going on with the repair. I will purchase my next vehicle there. More

Dealt with Micheal Weatherman, he helped me get through all the issues I had, found good prices for parts and was fantastic to deal with. Would not hesitate to work with him again. all the issues I had, found good prices for parts and was fantastic to deal with. Would not hesitate to work with him again. More

Was skeptical that drive thru kept showing diff tire tread and whether or not i need alignment. They drove it thru both sides 4 times. I have brand new tires less than 100 miles on them. What if i spe tread and whether or not i need alignment. They drove it thru both sides 4 times. I have brand new tires less than 100 miles on them. What if i spend $89 on alignment and I bet it comes up crazy when i drive thru afterwards? Then what do I get a refund? I asked for tire pressure check and today my indicator light came on first time since i have owned the car. Do u think they said they did it and really did not. Also car wash was verY mediocre. Waited all these years for their machine To be fixed and then installed and I swore I would get one since the first years I couldn't have one. Will have to go back tomorrow to see about that indictor light. Oil change took over 1 1/2 hour WITH an appointment. This was their expressService. How long if I did not have appt. ? More

My last visit at heritage honda with Tony was great , his customers service is perfect, and really cares about customer, Fast , friendly, overall for honda would recommend customers service is perfect, and really cares about customer, Fast , friendly, overall for honda would recommend More

You have a good customer service. All my inquiries had been answered. Shout out to Nick who help us with my tire and windshield problem. Puncture tire replaced. Thanks a lot. The young lady at receiving b been answered. Shout out to Nick who help us with my tire and windshield problem. Puncture tire replaced. Thanks a lot. The young lady at receiving bay is courteous too. Will definitely be back here for future serviced. Specially Mike Yim who is our Sales agent here at Honda.Who helped us from paper works, to finance.very knowledgeable bout cars. Two thumbs up Mike👍🏼👍🏼. You deserved your new position now. Congrats again. Forgot To mentioned Mr.Panerai from financed dept. forget his name More

The employees are very friendly and professional. Car serviced as promised. Nick was super. He kept me informed about the service to my Honda. Thanks. serviced as promised. Nick was super. He kept me informed about the service to my Honda. Thanks. More