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Heritage Honda Bel Air
Fallston, MD
4,856 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,856 reviews
December 03, 2020
Very positive experience while dealing with a friendly and professional staff. Cost was a bit more than anticipated but Tony was able to apply some coupons to soften the bottom line. Very attentive and professional staff. Cost was a bit more than anticipated but Tony was able to apply some coupons to soften the bottom line. Very attentive and customer focused...this location will be my dealer of choice... More
by Dcadigan
Employees Worked With
Tony, Bridget Alloway
December 03, 2020
Always have a great experience. Service advisor was helpful with suggestions for service but not “pushy” . Estimated wait time for service provided was accurate. I really don’t go to any other dea helpful with suggestions for service but not “pushy” . Estimated wait time for service provided was accurate. I really don’t go to any other dealer for service More
by Ann
December 02, 2020
Heritage Honda provides excellent service and treats you like family. Becky Lind thank you for taking the time to explain the services that were done. like family. Becky Lind thank you for taking the time to explain the services that were done. More
by Hrj6225
December 01, 2020
Have always taken our Honda Pilot for service. 5 years since purchased there.. This time I was provided a long list of repairs needed. This turned out not to be correct. Can't trust dealer any longer. Re since purchased there.. This time I was provided a long list of repairs needed. This turned out not to be correct. Can't trust dealer any longer. Regarding rear brakes. More
by Washmayor
December 01, 2020
Very efficient and extremely helpful! Will continue to get my Honda Fir serviced their. I was dealing with a family emergency but needed to get the repair service. Once the part arrived I came in and felt get my Honda Fir serviced their. I was dealing with a family emergency but needed to get the repair service. Once the part arrived I came in and felt like I was treated with priority. More
by Ruthie
Employees Worked With
Toni
November 28, 2020
Stan is an excellent sales person!!! This was my first time buying a car and he was very helpful!!! He answered all my questions and really helped me to find the best vehicle for me. He took the time to h time buying a car and he was very helpful!!! He answered all my questions and really helped me to find the best vehicle for me. He took the time to help explain all the features of the car, so I didn't have to try to figure out anything by myself. He did a wonderful job! Mike was also very nice to work with, again it was my first time buying a car and he explained all the financial paperwork so that it wasn't as terrifying as I thought it was going to be. He was very patient, which was very, very appreciate!! Both of them were very kind and patient, because buying your first new car is intimidating and they made it a little less so!! More
by wizard918
November 27, 2020
Took my wife's new Passport to get roof rack installed. They did a great job. Chrissy and Chuck were great to work with. We have been taking our Hondas there for 17 years and always get great customer ser They did a great job. Chrissy and Chuck were great to work with. We have been taking our Hondas there for 17 years and always get great customer service. Staff is friendly and professional. And during covid they have put additional safety precautions in place to keep everyone safe. More
by Don Heckman
November 27, 2020
Car was due for 7500 miles maintenance. Returned to Heritage Bel Air to have the service completed. Nick was my contact during the maintenance. I am happy with the service and it was performed in a ti Heritage Bel Air to have the service completed. Nick was my contact during the maintenance. I am happy with the service and it was performed in a timely manner . More
by lois.tony
Employees Worked With
Nick
November 25, 2020
Mike, the service advisor, was wonderful. He was so helpful and knowledgeable. He answered each and every question and took the time to explain the whys and wherefores. It is because of these kinds o helpful and knowledgeable. He answered each and every question and took the time to explain the whys and wherefores. It is because of these kinds of situations that will keep me coming back and I will be telling everof my great experience! More
by G Powell
Employees Worked With
Mike in service dept
