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Heritage Honda Bel Air

Fallston, MD

4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

February 02, 2021

I don’t know his first name but his last name is Sloan and he was very helpful and friendly. Would definitely recommend this dealership More

by John.asa24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sloan
Feb 04, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

February 01, 2021

It was a great experience Ciara was so nice and understanding with me and my grandmother and we loved it. If she had my grandma’s trust then you know she did very well More

by Antwan rooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara Saffer
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

February 01, 2021

They Did a really nice job with my scheduled maintenance..fixed the heat and my windshield wipers without asking..made the extra money worth it More

by Boothg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lind B
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2021

All the staff was amazing. I had Ciara & her customers service skills were perfect. She even reached out to me the next day after my 1st car purchase to make sure everything was ok. More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciara Saffer
Feb 02, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2021

Ciara was very welcoming, everything was swift didn’t have any issues . Successful purchase 10/10 , I would definitely recommend her to people looking to purchase a good car. 👍🏽 She is an Angel sent to More

by Mandulusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara Saffer
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

January 31, 2021

Personally I think Ciara did a great job. In general the service was good, I just think that the interest rate pretty high and I think that they should have prolonged it a little longer to see if any other More

by LC
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Ciara Saffer
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2021

Ciara was great. She listened to what I wanted and made it happen for me. The down payment was good and the monthly payments did not go over want I felt comfortable paying! Thank you very much!! More

by Jomomrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dasher, Ciara Saffer
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

January 30, 2021

Mike was a great person to work with on my car. He explained the issue and how to try to avoid it in the future. More

by Kmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 01, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2021

I had a very very bad experience with Tyler here in the dealership today, 1/30/21.big liar, don’t work your price with him. Won’t sell the price agreed in the email, and he told us offer doesn’t mean sell More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Langford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich
Feb 04, 2021 -

Heritage Honda Bel Air responded

Hi Sandy. At Heritage Honda Bel Air, we work hard to provide all customers with transparent, honest, and reliable service, and we sincerely apologize for your less than positive experience, as this is not our way of doing business at any of our Heritage stores. Thank you for taking the time to speak with our Director of Operations, Andrew Miller, about your experience, as he is working to resolve your concerns as quickly as possible. As discussed, should you have any additional questions or future vehicle needs, you may contact him directly at 410.698.0024 or andrewmiller@mileone.com. Thank you again for your time.

January 27, 2021

Service Tech was outstanding. She was courteous and very informative. She did a great job! Sorry I forgot her name so I gave both girls 5 stars. More

by Very pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Alloway
Jan 29, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Honda Bel Air!

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