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Heritage Honda Bel Air
Fallston, MD
4,894 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,894 reviews
March 16, 2021
The Dundalk Norris Honda Dealership were great to work with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. More
by fabfive
Employees Worked With
Nick Lott, sales; Paul Donald, Finance
March 16, 2021
From the moment I arrived, in fact as I was approaching the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with co the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with courtesy and thorough professionalism. More
by reifanderson
March 15, 2021
I want to thank Dennis Mattheu and Garret Evans for all their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. More
by leewheeler1255
Employees Worked With
Dennis Mattheu, Garrett Evans
March 15, 2021
Nick was kind and wonderful so no complaints on customer service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disa service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disappointed since I already left the car there for 5 hours. More
by Daniellerosebishop
Employees Worked With
Nick Sloan
March 15, 2021
She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will get them done from other repair shops other than the Honda dealer service. More
by Anniewu.home
Employees Worked With
Julie Ament
March 13, 2021
Ciara was very kind, informative and understanding. She helped me find a car that best suited my needs and if I had an issue, for instance my finances, she would accommodate the best way she could. helped me find a car that best suited my needs and if I had an issue, for instance my finances, she would accommodate the best way she could. More
by arichardson292
Employees Worked With
Ciara Saffer
March 12, 2021
My experience purchasing my car from Bel Air Honda was great. Charles Moore our sales consultant was nothing but friendly and made the whole process very smooth and easy. Travis Dasher also made the paper great. Charles Moore our sales consultant was nothing but friendly and made the whole process very smooth and easy. Travis Dasher also made the paperwork run smoothly and had a great personality.. Would definitely return to purchase my next car. More
by khewitt796
Employees Worked With
Travis Dasher, Charles Moore
March 12, 2021
Efficient, Fast. Fairly close to my home. Nice workers. Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good More
by mfreeland5
Employees Worked With
Julie Ament, Chuck Robbins
March 10, 2021
Nick is always a pleasure to work with! Got me in and out quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! More
by Sbitzey
Employees Worked With
Nick Sloan
March 08, 2021
I received a safety recall for my 2014 Accord. I contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasan contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasant and professional. I recommend this service dept. to anyone for future service. More
by Engl1628
Employees Worked With
Tony Icenroad
