Heritage Honda Bel Air

The dealership service department is a very helpful group of people. Fast and courteous people. Work was done in a professional manner. Have a great day. of people. Fast and courteous people. Work was done in a professional manner. Have a great day. More

Great dealership. Great personal. I was very glad the same person that sold me and my son a car acouple years ago was still there. Good experience. same person that sold me and my son a car acouple years ago was still there. Good experience. More

The first item I was happy about is that I got a same day appointment. The service personnel were courteous and professional. Check in was quick. Since I didn’t wait at the dealership, they periodically cont appointment. The service personnel were courteous and professional. Check in was quick. Since I didn’t wait at the dealership, they periodically contacted me via text regarding the status of my car. Pick up of my vehicle was just as efficient as checking it in. Very satisfied with the service. More

Everyone is so nice and very thorough. They always consult you ahead of time of any service needed or recommended. I would never go anywhere else consult you ahead of time of any service needed or recommended. I would never go anywhere else More

Heritage Honda has always given excellent service. My car has over 100,000 miles on it and I am expecting to get another 100,000. has over 100,000 miles on it and I am expecting to get another 100,000. More

Tony was very helpful and got me in and out quickly when I dropped the car off and picked it up! He made my visit easy! I dropped the car off and picked it up! He made my visit easy! More

I have always been skeptical of dealerships and pushy salesmen. I was concerned about buying a car in the pandemic. However, since the beginning of buying my new car, Ciara made the process very positive salesmen. I was concerned about buying a car in the pandemic. However, since the beginning of buying my new car, Ciara made the process very positive. I appreciated that Ciara sent me a video of the car I was interested in purchasing. When I arrived at dealership, Ciara was such a genuine, patient, thorough, and knowledgeable person. She was never pushy or aggressive. Ciara dispelled the bad reputation that salesmen have for me personally. I dislike pushy salesmen because they discourage me to buy a car from them. Overall the experience with Heritage was a very positive one for me. From Ciara to the management and finance office, I was offered excellent customer service. I would definitely buy another car from Heritage! More

I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as if I had just bought the top of the line off their showroom floor. I cannot say enough good things about the Service Dept. And I don't want to forget the behind-the-scenes mechanics who probably busted a few knuckles to get me back on the road. Top notch all the way! More

Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a coupon. Would recommend! More

Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More