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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

February 18, 2021

My car is 14 months old and my car would not start. My husband started to charge the battery and the device said the battery had a shorted cell. I called the dealer for maintenance and they replaced the b More

by Bmaceachern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not listef
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Feb 19, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 17, 2021

Service is very good . Knowledgeable, thorough,friendly, fast . Modern drive through diagnostics are convenient and helpful. Hard to imagine someone better than Michael Weatherman is . More

by CMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman -service??????????
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Feb 19, 2021 -

Heritage Honda Bel Air responded

Thank you so much for your positive comments about Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2021

Loved working with them! Serviced my recalls and gave me a lift to and from home so I didn’t have to wait. Were very friendly and accommodating. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament and Paige Weatherman
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Feb 19, 2021 -

Heritage Honda Bel Air responded

Hi Tina, thank you so much for your positive comments about Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2021

It’s the worst dealership I have ever seen what they say and what they do god know they don’t stay on their words More

by Kalpesh4770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t name you check your cameras
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Feb 24, 2021 -

Heritage Honda Bel Air responded

At Heritage Honda Bel Air, our goal is to provide all customers with transparent service and a positive experience, and we sincerely apologize for any miscommunication that may have occurred during your visit to our dealership, as this is not our way of doing business at any of our Heritage stores. Our Director of Operations, Andrew Miller, would like to learn about your experience in more detail and address your concerns as quickly as possible, but has been unsuccessful in connecting with you. At your earliest convenience, please contact Andrew directly at 410.698.0024 or andrewmiller@mileone.com. We look forward to speaking with you soon.

February 16, 2021

Trevin was wonderful. He was patience. He was extremely helpful. He made my experience pleasant. I would recommend him to future buyers. No complaints here. More

by Pham3run
Recommend Dealer
Yes
Employees Worked With
Trevin Dayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Thanks for the recommendation, and have an amazing day!

February 16, 2021

Heritage Honda provides reliable, excellent service, and Tony is a truely service oriented rep, with a pleasant personality and very helpful answering any questions or concerns. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service, Bridget Alloway
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Feb 17, 2021 -

Heritage Honda Bel Air responded

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 14, 2021

They are great. Easy to work with. Gave a great deal. Sales rep was kind, went over all the features. And worked out a great offer. More

by Psp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Moore
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Feb 15, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

February 13, 2021

Best car buying experience I have ever had. Ciara was the absolute best sales consultant hands down. She was super knowledgeable, personable, and made the experience of buying a car pure joy. Everyone at Her More

by Cary A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciara Saffer
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Feb 15, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 09, 2021

Mike was an absolute pleasure to deal with and I am actually looking forward to my next car buying experience because of him! Mike and his team were wonderful. Thank you all! More

by Onehappygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schroeder, Mike Ballard
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Feb 11, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

February 09, 2021

Charles was amazing , no rush and worked with me very well made my experience excellent! Garret was awesome as well made the paperwork process easy sand explain all paperwork . More

by Dejaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Moore, Garrett Evans
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Feb 11, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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