Heritage Honda Bel Air

Tony was very helpful and got me in and out quickly when I dropped the car off and picked it up! He made my visit easy! I dropped the car off and picked it up! He made my visit easy! More

I have always been skeptical of dealerships and pushy salesmen. I was concerned about buying a car in the pandemic. However, since the beginning of buying my new car, Ciara made the process very positive salesmen. I was concerned about buying a car in the pandemic. However, since the beginning of buying my new car, Ciara made the process very positive. I appreciated that Ciara sent me a video of the car I was interested in purchasing. When I arrived at dealership, Ciara was such a genuine, patient, thorough, and knowledgeable person. She was never pushy or aggressive. Ciara dispelled the bad reputation that salesmen have for me personally. I dislike pushy salesmen because they discourage me to buy a car from them. Overall the experience with Heritage was a very positive one for me. From Ciara to the management and finance office, I was offered excellent customer service. I would definitely buy another car from Heritage! More

Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a coupon. Would recommend! More

Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More

I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as if I had just bought the top of the line off their showroom floor. I cannot say enough good things about the Service Dept. And I don't want to forget the behind-the-scenes mechanics who probably busted a few knuckles to get me back on the road. Top notch all the way! More

I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routine service ...was greeted by TONI ...he was wonderful and of course I got to see my favorite service manager Chrissy.....who always goes above & beyond for you. Their work ethics are amazing… Give them a shot you will be pleased with the results. More

The Dundalk Norris Honda Dealership were great to work with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. with. Very helpful and we got our van for a great price! Nick, our salesman wasted no time getting us the deal we were looking for. More

From the moment I arrived, in fact as I was approaching the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with co the front door of the dealership, I was greeted with warmth and delightful humor by Ciara. She, Chris, and Michael answered my many questions with courtesy and thorough professionalism. More

I want to thank Dennis Mattheu and Garret Evans for all their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. their help getting me into my Ridgeline. They made sure everything was taken care of so I would enjoy my new ride. More

Nick was kind and wonderful so no complaints on customer service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disa service or experience, however my left rear window no longer opens/ closes so it seems as though I will need another trip make to Honda .. a bit disappointed since I already left the car there for 5 hours. More