Heritage Honda Bel Air

Trevin is amazing ! You was so patient and really make sure you get the best deal possible! Everyone is sooo friendly and so down to each ! I really appreciate the help and work from everyone ! 5/5 review sure you get the best deal possible! Everyone is sooo friendly and so down to each ! I really appreciate the help and work from everyone ! 5/5 review ! Everyone should go to Trevin if you really want a sellsman who truly has your best interest ! More

Excellent service and representatives were very kind and helpful. I brought both of my vehicles in for service and was pleased with the outcome as usual. helpful. I brought both of my vehicles in for service and was pleased with the outcome as usual. More

Heritage Honda in Bel Air has always come thru to help keep my car running at its best without price gauging. Recommend them to anyone! keep my car running at its best without price gauging. Recommend them to anyone! More

It is for 3 years I take my car to Belair Heritage Honda It is for 3 years I take my car to Belair Heritage Honda for any problem my car had because of the trust I had in you guys and always been a happy cu It is for 3 years I take my car to Belair Heritage Honda for any problem my car had because of the trust I had in you guys and always been a happy customer, until last Saturday. Last Saturday I showed up for Oil Change, Tire Rotation, and Car key problem, my car key doesn't work the advisor told me it will cost me 100$ for the key to getting fixed and the key needs to be reprogrammed. I did wait for 2 and half hours for my car to get ready. After along waiting, Advisor told me the car has an electrical problem and they could not figure it out and advised me to come back during the week. At this time I thought there won't be any charge for the car key since they were not able to fix it, he gave the bill and there was an 80$ charge for the car key, I asked the guy why you are charging me for the key since still doesn't work, he said key works, I said Ok since Keys working I will pay and paid. I went to my car grabbed the car key and it wasn't working, I told the advisor the key doesn't work, he said yes you have an electrical problem and I asked why should I pay for not fixed problem, He very rudely said well my guys worked on it and you said reprogram the key and we did. I have no idea the key needs to be reprogrammed I just said the key doesn't work and it was he told me the key needs to be reprogrammed. Then very rudely told me to come back during the week kind of he is kicking me out of the shop. It was the first time I was seeing such unprofessional and rudeness in this place and I am so disappointed. Now my question is, Is that how the loyal customer should be treated? Please put yourself in my situation How would you feel if you get treated the same way and get charged for an unsolved problem? More

I just want to Thank Trevin for all his hard work!!! He truly goes above and beyond for his customers!!! Heritage Honda is my dealership of choice always!!! Couldn’t say a bad word about them!!! My son wil truly goes above and beyond for his customers!!! Heritage Honda is my dealership of choice always!!! Couldn’t say a bad word about them!!! My son will always remember this birthday forever!!! Thank you again Trevin you rock!!! More

The visit went extremely smooth for service, and quick. The service rep Mike was very efficient and pleasant. Hope the visits in the future are as good. The service rep Mike was very efficient and pleasant. Hope the visits in the future are as good. More

I just wanted to take a moment to rate my experience with Heritage Honda Bel Air. As you can see I gave them a 5 star rate. The process went smoothly from the start to the end. Our salesman Charles Moore mad Heritage Honda Bel Air. As you can see I gave them a 5 star rate. The process went smoothly from the start to the end. Our salesman Charles Moore made everything easy and detailed. We had a really pleasant experience. More

I purchased 2 Honda CRV’s from Mike Ballard. Professional salesman. I look forward to have Mike assist me with our next purchase. Nick Sloan is my service advisor. He keeps both Honda’s r Professional salesman. I look forward to have Mike assist me with our next purchase. Nick Sloan is my service advisor. He keeps both Honda’s running great. I trust Nick with all my emergency and preventative maintenance. More

In and out. For the most part. Julie just let me know what was needed. Didn’t feel like she was trying to upsell me what was needed. Didn’t feel like she was trying to upsell me More