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Heritage Honda Bel Air

Fallston, MD

4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

April 24, 2021

The young lady who waited on me was very thorough and professional. Service was performed as promised. Very satisfied. Would return again for service I need in the future. I had no problem making an ap More

by Honda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Apr 26, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2021

Great customer service! He gets the job done! Very professional and polite! The price I was looking for was in my price range. Thank you! Dennis More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu
Apr 23, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2021

I love how fast I can get an appointment with Heritage Honda Bel Air and also how fast the problem if any with my car is assessed and how quickly my car is serviced and I am charged exactly as I was quote More

by Debbiel723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Apr 23, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

Ed is by far the BEST salesman I have ever worked with. He is not pushy and thoroughly knows his vehicles inside and out! Highly recommend him!! More

by ugotlaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Chris Schroeder, Eduard Svidunovich
Apr 24, 2021 -

Heritage Honda Bel Air responded

Hey Ugotlaura, thank you for your kind review; we are happy to pass along your comments to Ed here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

I took my car for a repair on windshield trim and Heritage provided a $5600 estimate for other repairs. This isn’t the first time More

by gefabula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky Lind
Apr 28, 2021 -

Heritage Honda Bel Air responded

Thank you for stopping by Heritage Honda Bel Air. Your input is important to us, as we strive to meet then exceed the expectations of all our customers. At Heritage, we take great pride in providing honest, reliable and transparent service and sincerely apologize you feel you were not given such. Our Service Manager, Chrissy Frankos, has attempted to contact you to immediately address your concerns, but has been unsuccessful in reaching you. We performed a multi-point inspection on your vehicle and discovered various issues that we recommend repairing. If you would like to further discuss the situation, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to help. Again, thank you for your time and valued feedback. We hope to hear from you soon.

April 22, 2021

Always do a great job.My service agent was attentive and explained the service needed. Worked with me on pricing.This says it all.Added these words because wouldn't accept without more words. More

by c_heinlein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Apr 23, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2021

Scheduled appointment was on time, repair done promptly and customer representative looked into if Honda would pay for out of warranty work and Honda did. Saved me time and money by his efforts. Thanks More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Apr 21, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 19, 2021

Great experience! Came in with knowing the exact car we wanted and they had it ready for us. Charles was great and so was Mike from financing. More

by Jzhorblit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Chris Schroeder, Charles Moore
Apr 20, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2021

Very friendly service advisor. Service was well explained with future recommendations. Very helpful to plan for upcoming maintenance expenses and time requirements. Very nice waiting area. More

by Cherzing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Julie Ament
Apr 20, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2021

Service department always takes time to be friendly and helps to make sure they help keep price within reason. Thank you for always looking out! More

by kiersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
Apr 20, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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