Back

Heritage Honda Bel Air

Fallston, MD

4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,850 reviews

May 31, 2021

my advisor was very nice and helpful when I left items in my car before it was serviced, he got them for me. Also, the waiting room was very comfortable and the wait was minimal. More

by walmartangel1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2021

I bought a new car and the AC is broken. The dealer did not take any responsibility other than send me to the service department. More

by artbyte1976
Recommend Dealer
No
Employees Worked With
. .
Jun 07, 2021 -

Heritage Honda Bel Air responded

We sincerely apologize for the issues you’ve been experiencing with your vehicle and understand your frustration. Thank you for taking the time to speak with our Service Manager, Chrissy Frankos, regarding the situation. As discussed, the part needed for your vehicle’s AC repair has been on back order since we placed the original order. Chrissy will reach out within a week to provide you with another update. If you have any questions or concerns in the meantime, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to help. Again, thank you for your time and patience as we work to resolve this matter.

May 27, 2021

Very friendly and pleasant staff to deal with. The waiting area is very clean and beverage is provided for free. The service for my car was completed promptly. More

by Mdr000890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 26, 2021

Service was great, Nick was excellent advisor and I was able to get in and out in no time and was able to catch a deal with my oil change More

by Lydia.short23.ls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 27, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2021

Great customer service Everything was done in a very Great customer service Everything was done in a very professional manner and they went straight to the point. I liked that. In addition, they work More

by artbyte1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Battiest
May 26, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

Michael was friendly and professional as well as polite. He was very informative and explained what was needed to be done. He also gave me quotes on the prices of tires. More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
May 27, 2021 -

Heritage Honda Bel Air responded

Hi Gwen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

May 24, 2021

Was repaired on time and was diagnosed correctly. Loaner car allowed me to not miss anything from work. The car was clean when picked up. More

by Wjseidljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Jarrett = A+
May 26, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2021

Deciding on what kind of car I wanted was the first step. After deciding that a Honda Accord would fit my needs, I started shopping around the area. Working with Charles was a pleasure. He didn’t pressure me More

by CLGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moore
May 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2021

This was our first experience with the purchase of Honda! If not Jon's Knowledge and great experience and amazing customer service, we would have left the dealership! Jon has mastered the art of patience and More

by Stella K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Solovey
May 25, 2021 -

Heritage Honda Bel Air responded

Hi Stella, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

Charles was professional and friendly. He listened to my requirements for purchase. Additionally, he wanted to make sure he gave me the best deal that fit my requirements. More

by Mjkeel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moore
...
255
...