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Heritage Honda Bel Air

Fallston, MD

4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

June 09, 2021

People very pleasant car was done in alotld time frame everything was great I've been at this dealership for over 4 years and haven't had a problem More

by dancingde2dddina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Nick Sloan
Jun 10, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day. Take care!

June 08, 2021

Just a routine service. Everything went fine. Are use their express service for the first time. I didn’t have a reservation for an appointment, but I was treated properly and courteously. The service was More

by Tod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2021

Very friendly and professional Sales management gone Very friendly and professional Sales management gone out to way to made a deal Surely will recommend others and will come back when back in mar More

by Mirza Aftab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Noah Leeson, Garrett Evans
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi Mirza, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2021

Quick service helped me with discount explained service to be done and explained the next service in the future would definitely recommend the total experience More

by James004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air

June 07, 2021

First of all, my name is Dennis. 3 hours for 4 tires First of all, my name is Dennis. 3 hours for 4 tires and oil change! Way too Long! 1st and last experience with Heritage Thanks More

by Dcstar56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Weatherman
Jun 09, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We appreciate your business and work hard to maintain a high level of customer satisfaction. Our goal is to provide routine service maintenance as efficiently and reliably as possible, and we sincerely apologize for your extended wait time, as this is not our way of doing business at any of our Heritage stores. We have shared your comments with our management team and service staff so they can use the feedback to improve their processes moving forward. Our Service Manager, Chrissy Frankos, would like to speak with you to personally apologize for the inconvenience and address any remaining concerns, but has been unsuccessful in locating your contact information in our database without your last name. To ensure your next service visit meets then exceeds your expectations, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to assist. Again, thank you for your time and we hope to hear from you soon.

June 06, 2021

Professional and friendly service. Answered all of my questions. Comfortable and clean waiting area where you won't mind the wait. See you in July! More

by Smbalugo72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jun 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2021

Excellent customer service, quick and easy service. Mike was great to deal with the entire time. Waiting room is great place to wait for end of service. More

by DFMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Jun 08, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you're ever in need of more help, please let us know! Take care!

June 04, 2021

As always Tony was a pleasure to deal with. He continues to service my vehicle with my needs in mind. I will definitely return. Julie checked me out because Tony was not in. She was very informative and ple More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Julie Ament
Jun 07, 2021 -

Heritage Honda Bel Air responded

Hi Ruthie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2021

I had a great experience at this dealership. Everyone was efficient and friendly in assisting me with buying my long term vehicle. Thanks to this team More

by Sstokeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moore
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2021

This was my first time coming to this Dealership and my experience was great without a doubt I will continue to Service my vehicle here More

by linda01reed
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi Linda, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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