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Heritage Honda Bel Air
Fallston, MD
4,930 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,930 reviews
September 04, 2021
Problem was quickly and correctly assessed. Communication was efficient. The part took a long time to come in, but I understand that was not the fault of the dealership. Upon my return to fix the problem, it was efficient. The part took a long time to come in, but I understand that was not the fault of the dealership. Upon my return to fix the problem, it was done in a timely manner. Both service reps that I worked with were friendly, reassuring and communicated efficiently. More
by Marie
Employees Worked With
Nick Sloan, Tony Icenroad
September 03, 2021
Excellent customer and repair service and pricing. No pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. pressure to perform unneeded repairs. Very knowledgeable and friendly staff. Would not take my Honda anywhere else. More
by Elizabeth
Employees Worked With
Joe Madary
September 02, 2021
Helpful, pleasant, dealt with difficult insurance effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. effectively and the service was good. I appreciated the loaner car. No by I would recommend the service department. Thank you for your help. More
by jennifervm
September 02, 2021
We were extremely grateful to Jade in our recent purchase of a new vehicle. His patience and efforts made our buying experience a pleasant one. He worked extremely hard in getting us the right deal to fit of a new vehicle. His patience and efforts made our buying experience a pleasant one. He worked extremely hard in getting us the right deal to fit our budget and we couldn’t be happier. I would hope to work with him when we are ready for a trade-in. More
by Darnovit
Employees Worked With
Jade Battiest
September 01, 2021
Tyler was an absolute pleasure to work with. He was knowledgable at the tech of the car we wanted. Mike, who finalized our financing was also a gem! So funny and kind!! knowledgable at the tech of the car we wanted. Mike, who finalized our financing was also a gem! So funny and kind!! More
by meghodges3
September 01, 2021
Eric went above and beyond for us, was helpful, knowledgeable and made the experience of buying our Honda a great one. We would highly recommend Eric! knowledgeable and made the experience of buying our Honda a great one. We would highly recommend Eric! More
by Emalmud
August 31, 2021
Eric is awesome customer satisfaction at the highest Eric Shost is the finest car salesman I have ever dealt with Eric followed up with every action needed Shost is the finest car salesman I have ever dealt with Eric followed up with every action needed More
by Taclark2
Employees Worked With
Mike Dowdy, Eric Shost
August 31, 2021
Always friendly and very informative. A great place to have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. More
by Ruthie
Employees Worked With
Tony Icenroad
August 29, 2021
Awesome experience. Car arrived as promised. Effortless buying experience and Jade made it easy to complete the purchase. Finance department also were very upfront. Nice. buying experience and Jade made it easy to complete the purchase. Finance department also were very upfront. Nice. More
by Accralink
