Heritage Honda Bel Air

I came in today expecting a super high monthly payment. Charles did an amazing job assisting me and making sure I found exactly what I wanted and more. I appreciate the excellent customer service and how w Charles did an amazing job assisting me and making sure I found exactly what I wanted and more. I appreciate the excellent customer service and how welcoming the staff was. Thanks again Heritage Honda Bel Air! More

Joe was very professional to deal with when I bought my Pilot. He was also very knowledgeable about honda vehicles. Joe and the Heritage personnel were great to deal with. Pilot. He was also very knowledgeable about honda vehicles. Joe and the Heritage personnel were great to deal with. More

There is a Honda dealership closer to my house but prefer the BelAir location because of the customer service. My service person was helpful polite and considerate. The dealership is clean and comfortable an the BelAir location because of the customer service. My service person was helpful polite and considerate. The dealership is clean and comfortable and smoothly run. More

Very nice and pleasant experience. Clean showroom too! And always a quiet section for me to plug in my laptop and work while i wait! And always a quiet section for me to plug in my laptop and work while i wait! More

This dealership has a brand new, upgraded service center. The appointment scheduling has been streamlined. The service advisors are attentive, and the work is completed expeditiously. The whole process is The appointment scheduling has been streamlined. The service advisors are attentive, and the work is completed expeditiously. The whole process is efficient and convenient. More

Good service, friendly people, and went out of their way to answer some additional questions I had that weren’t related to my car issue. to answer some additional questions I had that weren’t related to my car issue. More

Becky was very helpful and i appreciate her finding out my AC was warranteed. The only negative is my 5 yr old honda has had the AC repaired 3 times..that doesnt make me happy. my AC was warranteed. The only negative is my 5 yr old honda has had the AC repaired 3 times..that doesnt make me happy. More

Drop my car off for a recall fix and oil change. Work was completed earlier and faster than expected. Excellent customer service! I will continue to bring my car here. completed earlier and faster than expected. Excellent customer service! I will continue to bring my car here. More

The customer service at Honda is poor, at best. After waiting for about 2 hours, I asked if my car was almost done. The lady at the desk said, “I told you it was going to be more than an hour.” This was waiting for about 2 hours, I asked if my car was almost done. The lady at the desk said, “I told you it was going to be more than an hour.” This was for an oil change, nothing more. This is after I made an appointment, despite Honda not taking appointments at this time. (The website should be updated to reflect this rather than making customers believe they had scheduled a set time/date.) I only go there because I have discounted coupons, but will never go back. I can surely find much friendlier and cheaper service elsewhere. More

I purchased my car from here and get all my services done from them. Service here is always GREAT and I love the honesty! I recommend a few friends and family to HONDA from them. Service here is always GREAT and I love the honesty! I recommend a few friends and family to HONDA More