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Heritage Honda Bel Air
Fallston, MD
4,834 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,834 reviews
July 30, 2021
Bought vehicle from Harrisburg PA location, was told to take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. take it to the BelAir MD location for MD state inspection, made an appointment for Tuesday morning for 9:20am, dropped vehicle off the night before. Called for status Tuesday afternoon and vehicle wasn't even looked at, was told I would receive a call back later that evening. No call, had to call again Wednesday morning was told the work that needed to be completed and was told it would be done by Thursday morning and I would get a call. Had to call again Thursday morning for an update was told it would not be ready until Thursday evening. It was unfortunate since we were to leave for vacation Thursday at 2, got a call at 630PM and said it was ready. Communication was a huge issue. More
by Barbieed
Employees Worked With
Do not remember the name of the advisor
July 30, 2021
I have intermittent transmission trouble not shifting into 2nd only in cool mornings. Internet says issue is a sticking solenoid. Dealership drove the car for a few miles and saw no codes. Says they don into 2nd only in cool mornings. Internet says issue is a sticking solenoid. Dealership drove the car for a few miles and saw no codes. Says they don't see anything wrong but never checked the solenoid. I'll be going back with the same issue when it's cooler outside. They should have checked the solenoid while they had the vehicle. More
by Honda Buyer
July 30, 2021
Highly professional and knowledgeable service personnel up front, and very competent service techs. Shuttle service makes visit most convenient. Work done as promised and on time. up front, and very competent service techs. Shuttle service makes visit most convenient. Work done as promised and on time. More
by canberra
Employees Worked With
Mike Weatherman
July 28, 2021
The staff was very friendly and acted in a very professional way. The certainty represented the dealership. Well. The place Wes very clean and neat professional way. The certainty represented the dealership. Well. The place Wes very clean and neat More
by Gasherman55
Employees Worked With
Julie Ament
July 28, 2021
Heritage Honda was just great! I got an appointment the very day I called. Everyone was courteous and helpful, especially Becky and the technician. Don’t hesitate to take your car there. You won’t be dis very day I called. Everyone was courteous and helpful, especially Becky and the technician. Don’t hesitate to take your car there. You won’t be disappointed. More
by Kate
Employees Worked With
Becky Lind
July 27, 2021
Always very responsive to requests and able to provide service in a timely manner. Comfortable waiting area and appreciate the wifi. Nothing else to say. service in a timely manner. Comfortable waiting area and appreciate the wifi. Nothing else to say. More
by trombonetedd
Employees Worked With
Nick Sloan, Julie Ament
July 26, 2021
This is not my normal Honda dealer. I took a chance coming and I really enjoyed the atmosphere. The Service Advisor was knowledgeable and very professional. coming and I really enjoyed the atmosphere. The Service Advisor was knowledgeable and very professional. More
by ppryor4774
Employees Worked With
Tony Icenroad
July 26, 2021
Customer service was excellent. The waiting area is very comfortable with free coffee and water if desired. My wait time is usually about 90 minutes which is minimal based on service to vehicle. comfortable with free coffee and water if desired. My wait time is usually about 90 minutes which is minimal based on service to vehicle. More
by Jul
Employees Worked With
Tony Icenroad
July 23, 2021
Met with Trevin today. Due to the difficult market, we were unable to come to an agreement. His dedication and enthusiasm made it hard to walk away. He listened to my requests and did his best to fit my n were unable to come to an agreement. His dedication and enthusiasm made it hard to walk away. He listened to my requests and did his best to fit my needs. If the market was different, I am sure we would have agreed to terms. He is a great sales associate that I would not hesitate to call on again. Dennis Carroll More
by cat22ward
Employees Worked With
July 22, 2021
I just purchased my third car from Heritage Honda and again had a great experience. My salesperson, Greg Daly was so helpful and really wanted me to be happy with my purchase. Everyone I dealt with at He again had a great experience. My salesperson, Greg Daly was so helpful and really wanted me to be happy with my purchase. Everyone I dealt with at Heritage was friendly and professional. I truly felt they had my best interest in mind. I highly recommend. Heritage Honda in Bel Air. More
by Ccuneo1329
Employees Worked With
Greg Daly
