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Heritage Honda Bel Air
Fallston, MD
4,825 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,825 reviews
August 18, 2021
I was checked in upon arrival, and checked out within an hour. Staff was very friendly, as well as, attentive to my need. In addition, I was very satisfied with the work performed on my vehicle. hour. Staff was very friendly, as well as, attentive to my need. In addition, I was very satisfied with the work performed on my vehicle. More
by Ms. V
Employees Worked With
Mike Weatherman
August 14, 2021
My service advisor Mike, was friendly knowledgeable and courteous. All parts of the dealership that I saw were clean and inviting. I would say that I thought my wait time was a little bit longer than norma courteous. All parts of the dealership that I saw were clean and inviting. I would say that I thought my wait time was a little bit longer than normal with an appointment. But the waiting room was very clean and quiet. More
by Janpal2
Employees Worked With
Mike Weatherman
August 13, 2021
Very good service. Answered a of my questions honestly about maintenance options (time vs miles). about maintenance options (time vs miles). More
by Joan F
Employees Worked With
August 13, 2021
Only reason for a 3 star is the award winning customer service from their GM Andrew. The dealership had me feeling bait and switched. Andrew offered another vehicle for a good deal I’d of loved to take t service from their GM Andrew. The dealership had me feeling bait and switched. Andrew offered another vehicle for a good deal I’d of loved to take the offer, unfortunately it was on a whole different model. But he gave me time and effort to make up for the dealerships mess up More
by TSmith
Employees Worked With
Andrew Miller
August 12, 2021
We were very pleased with our experience with Jacque Brown and the rest of the team. Jacque made the process of selecting and buying a car stress and pressure free. He is also very friendly and knowled Brown and the rest of the team. Jacque made the process of selecting and buying a car stress and pressure free. He is also very friendly and knowledgeable. Thank you for making our car buying experience wonderful. More
by veronika.nurilova
Employees Worked With
August 12, 2021
Easy to get an appointment. Oil change and tire rotation done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. done in about an hour and a half. Nice, polite service person. I will return here for future service for my new Honda. More
by ACZ
Employees Worked With
Nick Sloan
August 10, 2021
The person I dealt with the whole time was Tony. Such a nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentle nice man, very polite and courteous. The place was so clean, i will never go back to Browns Honda on Crain Hwy again. Thats another story. The gentleman that came to tow my car, from George's towing, I think his name was Joshua, this man I will ask for everytime. Wish there were more men like him. I really can't say enough about him!!! He lnew I was nervous and upset and he explained everything. Such a great experience!!! More
by lley1948
Employees Worked With
Tony Icenroad
