Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,835 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,835 reviews

September 01, 2021

Julie was very nice to work with fir my service. She was very willing to help me obtain the best price possible for my 22K service. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Mike Weatherman, Julie Ament
Report | Print
Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

September 01, 2021

Eric went above and beyond for us, was helpful, knowledgeable and made the experience of buying our Honda a great one. We would highly recommend Eric! More

by Emalmud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Winnington, Eric Shost
Report | Print
Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2021

Eric is awesome customer satisfaction at the highest Eric Shost is the finest car salesman I have ever dealt with Eric followed up with every action needed More

by Taclark2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Eric Shost
Report | Print
Sep 03, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales team; however, we sincerely apologize for the issues you have experienced with our Service Department and any resulting inconvenience. This is certainly not our way of doing business at any of our Heritage stores. Our Service Manager, Chrissy Frankos, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to further discuss the situation and work toward a resolution that makes you happy. Again, thank you for your time and we hope to hear from you soon.

Sep 06, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eric here at Heritage Honda Bel Air! If you're ever in need of more help, please let us know! Take care!

August 31, 2021

Always friendly and very informative. A great place to have my car serviced. My Service Advisor is aware of my needs and never has recommended a service not needed. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Sep 03, 2021 -

Heritage Honda Bel Air responded

Hi Ruthie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2021

Awesome experience. Car arrived as promised. Effortless buying experience and Jade made it easy to complete the purchase. Finance department also were very upfront. Nice. More

by Accralink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Battiest
Report | Print
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2021

Dealership was able to find a car for me under specific requirements. The car sales person was personable and helpful. Only issue worth noting was the amount of time spent at the dealer. Took around 7 hour More

by SSowi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schultz
Report | Print
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2021

Great service! I called and got an appointment right away. They fixed the problem quickly More

by craig.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Report | Print
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

Totally pleased with experience. Mike went out of his way to replace wiper blades. He was very helpful. I appreciate coupons made available to reduce service cost. More

by Peterjbrozic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Report | Print
August 27, 2021

I buy an experience at heritage Honda was very good excellent you may say everybody was very nice courteous and was able to help in any way they could. Got a great interest rate and a great deal on my More

by schultzpraise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schultz
Report | Print
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2021

Jade's a nice guy. He made things as painless as possible. No pressure and really friendly. More

by bobjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Battiest
Report | Print
Aug 31, 2021 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

1
...
241
242
243
...
484