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Heritage Honda Bel Air
Fallston, MD
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,850 reviews
September 25, 2021
My wife and I love our new 2022 Honda Pilot. Thank you very much, Alexis! very much, Alexis! More
by Tri & Kim
September 24, 2021
Clean and comfortable waiting areaStaff are courteous, Clean and comfortable waiting area Staff are courteous, respectful, knowledgeable, and keeps customer updated on vehicle status. Appreciate the car Clean and comfortable waiting area Staff are courteous, respectful, knowledgeable, and keeps customer updated on vehicle status. Appreciate the car wash! More
by Lmoore45
Employees Worked With
Service- excellent
September 23, 2021
I purchased a pre-owned 2017 CRV 3 weeks ago. Ernest Lovelace was my salesman and I highly recommend him. He found a car with the exact specifics I was looking for at another Honda dealership and brough Lovelace was my salesman and I highly recommend him. He found a car with the exact specifics I was looking for at another Honda dealership and brought it to Bel Air. He was never pushy but was very attentive, professional, and kind. Even after the sale, he followed up consistently. As luck would have it, my CRV had an “all warning lights on” electrical problem twice in the last three weeks and had to go into the shop both times. Ernest kept in touch and made sure I was taken care of. A shout out to Mr Dowdy in the finance department. He was very pleasant and helpful. Manager Max got involved during negotiations. Although he drove a hard bargain, in the end he made a small concession which meant a lot to me. Hopefully, the electrical problem doesn’t reoccur. All in all, at this point in time, I would recommend Heritage Honda in Bel Air and especially Ernest Lovelace. More
by robingra
Employees Worked With
Other Employees :
Neil Sloan, Joe, and Becky in service department. , Mike Dowdy
September 22, 2021
Excellent dealership to buy/lease your next vehicle. And, don’t pass up visiting their great service department. Knowledgeable and friendly. don’t pass up visiting their great service department. Knowledgeable and friendly. More
by gregorywalstrom1
Employees Worked With
Becky Lind, Tyler Sahady
September 20, 2021
A++ service dept. Always friendly and super helpful! The best customer service you could ask for! best customer service you could ask for! More
by nelsonm28
September 20, 2021
My sales rep Richie Fernandez drove 50 miles away to pick up the last 2021 Civic hatchback from their companies inventory at another dealership, on a Saturday afternoon, and we closed the deal by dinner up the last 2021 Civic hatchback from their companies inventory at another dealership, on a Saturday afternoon, and we closed the deal by dinner More
by Jayne
September 19, 2021
Very friendly A pleasant experience Enjoying the car Very friendly A pleasant experience Enjoying the car The staff were friendly as well The finance dept go but pushy Very friendly A pleasant experience Enjoying the car The staff were friendly as well The finance dept go but pushy More
by mbjb4261
Employees Worked With
Mike Dowdy, Eric Shost
September 17, 2021
Had the parts & accessories for my vehicle readily available and able to install them the same day. available and able to install them the same day. More
by Dennis P.
Employees Worked With
Other Employees :
Joe Madary and Kevin Caudill - both provided excellent service, Travis Dasher, Tyler Sahady
