Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,863 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,863 reviews

October 13, 2021

Good place to buy and have your car serviced. The people are what makes the place. More

by knitter_mishaps.0r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Lovelace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Andrew Miller, . .
Report | Print
Oct 18, 2021 -

Heritage Honda Bel Air responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Knitter. Thank you and we hope to see you again! Safe travels!

October 12, 2021

Mike, my service advisor was very polite and courteous. My scheduled oil change was done quickly and he explained everything that I needed. More

by reichartjohn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Report | Print
Oct 18, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff Mike to be so supportive during your experience here at Heritage Honda Bel Air. We hope you have a great day!

October 12, 2021

The salesman (Tyler) was very helpful. He answered all of our questions. The other gentleman were a great help with explaining all of the options to us and they got us a great rate for the loan. More

by Purplesunshine6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . ., Tyler Sahady
Report | Print
Oct 18, 2021 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much again for your feedback! We hope you have a great day!

October 12, 2021

I use this dealer for all my vehicles and maintenance. I have been happy with the service and people. More

by Mjackmonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
Report | Print
Oct 18, 2021 -

Heritage Honda Bel Air responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Mjackmonroe. Thank you and we hope to see you again! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2021

You charge double for your parts I will never buy any parts from heritage Honda group ever More

by fredallen1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know her name but she worked in the service department she took down your information
Report | Print
Oct 14, 2021 -

Heritage Honda Bel Air responded

Hi Fred. Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed your expectations and sincerely apologize this did not occur. Our Service Manager, Chrissy Frankos, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to further discuss the situation and work toward a resolution that makes you happy. Again, thank you for your time and we hope to hear from you soon.

October 07, 2021

They were absolutely great! Answered all my questions and helped me get my new vehicle. Very attentive and made me feel important. Great experience from everyone I came into contact with at the dealership. W More

by isabellajohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sahady
Report | Print
Oct 08, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Take care!

October 05, 2021

Thank you for always doing a great job with my pilot and keeping me safely on the road More

by Keller Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Report | Print
Oct 06, 2021 -

Heritage Honda Bel Air responded

Hi Keller, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 04, 2021

They are always kind and courteous whether I come in with an appointment or not. More

by mellij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Heritage Honda Bel Air responded

Hello Mellij, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2021

Nice personality - needs more experience Sales person Nice personality - needs more experience Sales person missed some key points, did not go over the truck at all with us. More

by Catrina.salas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Wilkes
Report | Print
Oct 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2021

Efficient staff and easy prices for customers. Waiting room is comfortable and accommodating. Smooth process. More

by dianesullivan1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Pappas
Report | Print
Oct 04, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

1
...
238
239
240
...
487