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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,850 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,850 reviews

October 12, 2021

I use this dealer for all my vehicles and maintenance. I have been happy with the service and people. More

by Mjackmonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
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Oct 18, 2021 -

Heritage Honda Bel Air responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Mjackmonroe. Thank you and we hope to see you again! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2021

You charge double for your parts I will never buy any parts from heritage Honda group ever More

by fredallen1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know her name but she worked in the service department she took down your information
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Oct 14, 2021 -

Heritage Honda Bel Air responded

Hi Fred. Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed your expectations and sincerely apologize this did not occur. Our Service Manager, Chrissy Frankos, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to further discuss the situation and work toward a resolution that makes you happy. Again, thank you for your time and we hope to hear from you soon.

October 07, 2021

They were absolutely great! Answered all my questions and helped me get my new vehicle. Very attentive and made me feel important. Great experience from everyone I came into contact with at the dealership. W More

by isabellajohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sahady
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Oct 08, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Take care!

October 05, 2021

Thank you for always doing a great job with my pilot and keeping me safely on the road More

by Keller Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lind
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Oct 06, 2021 -

Heritage Honda Bel Air responded

Hi Keller, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 04, 2021

They are always kind and courteous whether I come in with an appointment or not. More

by mellij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Heritage Honda Bel Air responded

Hello Mellij, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2021

Nice personality - needs more experience Sales person Nice personality - needs more experience Sales person missed some key points, did not go over the truck at all with us. More

by Catrina.salas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Wilkes
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Oct 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2021

Efficient staff and easy prices for customers. Waiting room is comfortable and accommodating. Smooth process. More

by dianesullivan1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Pappas
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Oct 04, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

September 30, 2021

Excellent dealership. They always striving to give you the best deal and that you are happy with the deal More

by edeurice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Solovey
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Oct 04, 2021 -

Heritage Honda Bel Air responded

Hi Edeurice, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2021

Julie in sales was great. Was there 2 days and couldn't fix my. I think if you sold me the car then you should be able to fix it one way or the other. More

by osfanofbrob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie in service dept.
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Sep 29, 2021 -

Heritage Honda Bel Air responded

Hi , thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 29, 2021

The sale went seamlessly and I had a good experience. I have purchased several vehicles from this dealership. More

by Sumeicen88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Battiest
Report | Print
Sep 30, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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