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Heritage Honda Bel Air

Fallston, MD

4.9
4,863 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,863 reviews

October 27, 2021

Very unprofessional and dishonest. They seem to only care about making a sale and when you try to call and ask questions, they do not respond back. More

by NR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richy Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Winnington
Nov 01, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience and sincerely apologize if you feel this did not occur. Our Director of Operations, Andrew Miller, would like to speak with you to address your concerns, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to further discuss the situation and rectify any missteps. Again, thank you for your time and we hope to hear from you soon.

October 25, 2021

Buying Made Easy!!!I arrived at Bel Air Honda looking Buying Made Easy!!! I arrived at Bel Air Honda looking for a Honda Civic that I saw online that was within my price range. My fiance and I were gree More

by BlackBeauty2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Miller, Travis Dasher, Alexis Wilkes
Oct 27, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to Alexis here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2021

Great, predictable, experience with service department. Joe is a good listener! I've recommended HH to friends. More

by HondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - Service Advisor
Oct 27, 2021 -

Heritage Honda Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2021

my sales person was friendly and knowledgeable. I wanted to receive some discount as the price was over m s r p by about 6000 they were able to accommodate me a little which i appreciate because technica More

by laurel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Dillport, Tyler Sahady
Oct 25, 2021 -

Heritage Honda Bel Air responded

Hi Laurel, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

Joe Madary is excellent. Very polite and kept me up to date with my car’s progress. More

by cbarnesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Madary
Oct 25, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 20, 2021

Nice location. My tire pressure light came on after the service. Don’t know which tire it is More

by Dale
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blaine Dillport
Oct 21, 2021 -

Heritage Honda Bel Air responded

Hi Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! We hope to be of service to you again! Take care!

October 18, 2021

I had an emergency starter problem was able to call in and get the go ahead to bring my car in. I am very appreciative to get my car in and running. More

by mjenkin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy
Oct 19, 2021 -

Heritage Honda Bel Air responded

Hello, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2021

Great place to buy our new car! The process was extremely easy and smooth, everyone there was friendly and made sure we were taken care of. Our sales agent Alexis was hands down the best. She worked diligent More

by Aritter8591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Wilkes
Oct 18, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 14, 2021

Got the deal I was hoping for. See Dom and he'll make it happen for you! More

by Denorse Prince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis was great explaining all financial options and made my experience painless., Dominick Carter
Oct 18, 2021 -

Heritage Honda Bel Air responded

Hi Denorse, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2021

I came in to buy a car I’d seen online. Jade got me the keys right away and was very knowledgeable about the car and all its specs on our test drive. I had looked at the same car at other dealers, but his More

by Riedl46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Winnington, Jade Battiest
Oct 18, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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